Part-Time Operations & Care Coordinator
Hands On Play Pediatric Therapy is seeking a warm, organized, proactive Operations & Care Coordinator to support the daily flow of our growing pediatric therapy practice.
This is not a traditional admin assistant role. We are looking for someone who can think ahead, connect the dots, manage multiple moving pieces, and help ensure families, therapists, referrals, and scheduling needs do not fall through the cracks.
Hands On Play is a mobile pediatric occupational and speech therapy practice serving children and families across Roanoke, Franklin County, Lynchburg, and surrounding communities.
Position Details
Part-time: 12–16 hours/week
Schedule: Monday–Thursday, approximately 9:00 AM–1:00 PM
Location: Hybrid remote in Roanoke, VA
Pay: $18–$23/hour, based on experience
Growth potential as the practice expands
What You’ll Help With
- Answering calls, voicemails, emails, and routine parent messages
- Helping families move through the intake process
- Sending and tracking paperwork, forms, and needed information
- Supporting evaluation and treatment scheduling
- Tracking therapist availability, openings, cancellations, and waitlist needs
- Helping fill open therapy slots when appropriate
- Communicating scheduling updates with families and therapists
- Maintaining internal trackers, spreadsheets, and Google Drive resources
- Supporting new therapist onboarding checklists and follow-up
Who We’re Looking For
The ideal candidate is:
- Highly organized
- Warm and professional
- Detail-oriented
- Proactive and independent
- A quick learner
- Strong with follow-through
- Comfortable using Gmail, Google Drive, Google Docs, and Google Sheets
- Able to manage multiple moving pieces at once
This role is a great fit for someone who naturally asks:
“If this happens, what needs to happen next?”
Experience in healthcare, therapy office administration, medical scheduling, dental office management, school administration, childcare, or small business operations is helpful.
Why This Role Matters
As HOP grows, strong coordination helps families receive timely communication, therapists feel supported, schedules stay organized, and children move from referral to services more smoothly.
To Apply
Please submit your resume and answer the application questions.
Pay: $18.00 - $23.00 per hour
Application Question(s):
- Does the Monday–Thursday, 9:00 AM–1:00 PM schedule work for you consistently?
- Tell us about a time you managed multiple moving pieces, schedules, people, or tasks at once.
- How do you handle situations where you know the goal but do not have step-by-step instructions?
Work Location: Hybrid remote in Roanoke, VA 24019
