Facility: Mercy Hospital of Buffalo
Shift: Shift 2
Status: Full Time
FTE: 1.000000
Bargaining Unit: CWA Local 1133
Exempt from Overtime: Exempt: No
Work Schedule: Evenings with Weekend and Holiday Rotation
Hours:
3:00pm-11:00pm
Summary:
Under the direction of the Director of Admissions, and according to specific procedures, the telephone operators operate a console telephone switchboard in order to relay incoming, outgoing and interoffice calls; performs various hospital communications and clerical duties.
Responsibilities:
EDUCATION
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High School diploma or GED
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One year switchboard experience, preferably in a Hospital setting.
EXPERIENCE:
- Must possess excellent/effective communication/interpersonal skills
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Must be able to deal with the Public, Medical Staff and Hospital Personnel in a courteous and professional manner
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Must be able to work under stressful conditions and have the ability to exercise good judgement in decision making.
WORKING CONDITIONS
- Must possess the stamina for sitting for prolonged periods of time
