Schedule:
Monday through Thursday
9:30 AM – 6:30 PM
Two Saturdays per month
Smile YL is a modern, family-owned dental and orthodontic practice led by Dr. Kevin Ehtessabian and Dr. Armita Ehtessabian. We are passionate about providing an exceptional patient experience while delivering the highest quality dental and orthodontic care.
We’re looking for a confident, friendly, and outgoing Front Desk Receptionist who loves helping people and thrives in a fast-paced, team-oriented environment. As the first person our patients see and speak with, you’ll play an essential role in creating the warm, welcoming experience that sets Smile YL apart.
If you’re organized, personable, dependable, and enjoy multitasking, we’d love to meet you.
Responsibilities
Welcome patients and visitors with a warm, professional attitude—you’ll be the face and voice of Smile YL.
Answer incoming phone calls, emails, and patient inquiries promptly and professionally.
Schedule and manage patient appointments using Dentrix Ascend.
Process patient payments and maintain accurate financial records.
Prepare, organize, and manage patient paperwork and documentation.
Coordinate with the clinical team to ensure efficient patient flow throughout the day.
Maintain a clean, organized, and welcoming front office.
Assist with additional administrative duties as needed.
Qualifications
Previous front desk experience in a dental or medical office is required.
Outstanding customer service and communication skills.
Strong phone etiquette and professionalism.
Excellent organizational skills with exceptional attention to detail.
Comfortable working in a fast-paced environment while multitasking.
Proficient with computers and technology.
Ability to type 50 words per minute or faster.
Positive attitude with a willingness to learn and support the team wherever needed.
What We Offer
A supportive, family-owned practice with a positive culture.
A beautiful, modern office equipped with the latest technology.
Paid training for the right candidate.
Flexible lunch option of either a 30-minute or 1-hour break based on your preference.
Opportunity to grow with a rapidly expanding practice.
Bonus opportunities
Please note: This full-time position does not include health or vision insurance benefits.
We look forward to meeting someone who is excited to become part of the Smile YL family and help us provide an exceptional experience for every patient who walks through our doors.
Pay: $18.00 - $19.00 per hour
Application Question(s):
- Do you have at least 2 years of front desk experience in a dental or medical office?
- Do you have experience using Dentrix Ascend software?
- Are you available to work Monday–Thursday from 9:30 AM–6:30 PM and two Saturdays per month in Yorba Linda, CA?
- Do you have a valid drivers license?
- Are you able to pass a background check and drug test?
- As part of the application process, all candidates are required to complete a free 1-minute typing test with a minimum score of 50 WPM. You may use TypingTest.com or any free online typing test. Please screenshot your results and email them to Pegah at [email protected]. Are you able to complete this requirement?
- Smile YL prides itself on providing an exceptional patient experience. Do you enjoy creating a warm, friendly, and welcoming environment for every patient?
Work Location: In person
