About Us
We are a patient-focused Endodontics practice dedicated to delivering excellent care in a welcoming environment. At Downey Endodontics our team values professionalism, compassion, and teamwork, and we are seeking a motivated Dental Office Manager to join us.
Responsibilities
Front Office Duties
- Greet and check in patients with a friendly, professional demeanor
- Answer phones, schedule appointments, and manage the practice calendar
- Verify insurance eligibility and benefits
- Collect and post payments, handle billing inquiries
- Maintain accurate patient records in the practice management system
- Coordinate with clinical staff to ensure smooth patient flow
Treatment Coordinator Duties
- Present treatment plans to patients in a clear, compassionate, and professional manner
- Review insurance coverage and financial options with patients
- Assist patients in understanding their treatment, costs, and payment plans
- Follow up with patients regarding pending treatment and schedule accordingly
- Serve as the liaison between patients and the dental team to ensure clarity and confidence in their care
Qualifications
- Prior dental front office or treatment coordinator experience required
- Knowledge of dental terminology, insurance, and financial arrangements required
- Strong organizational and multitasking skills
- Excellent communication and patient education abilities
- Proficiency with dental practice management software Eaglesoft is a plus
- High school diploma or equivalent required
- Bilingual - Spanish preferred
What We Offer
- Competitive pay based on experience
- Positive, team-oriented work environment
- Monday through Friday ONLY 8:30am to 5:00pm
Job Type: Full-time
Pay: $28.00 - $32.00 per hour
Benefits:
Ability to Commute:
- Downey, CA 90240 (Required)
Work Location: In person
