JOB DESCRIPTION
Build and lead a growing landscape maintenance division.
Flora Landscape Contractors is a Baton Rouge–based landscape company, and we're hiring a Director of Maintenance Services to build and run our entire Landscape Maintenance division. This is a senior leadership role reporting directly to the COO, with full ownership of the division's profit and loss, growth, client relationships, and team.
This is a build role. We are not handing over a finished team — we are hiring the leader who will build it. On day one you'll run the division hands-on: owning key client relationships directly and leading our existing field crews. As results and volume grow, you'll recruit, hire, and develop an Account Manager and a Production Manager beneath you, and grow into leading the division through them. If you've built or scaled a division or branch before and want to own the outcome, this is your seat.
What You'll Do
- Own the Maintenance division's P&L — revenue, gross margin, and growth
- Operate hands-on at first: personally manage key client relationships and lead the field team through the crew supervisors
- Recruit, hire, and develop an Account Manager and a Production Manager as the division scales; build the structure, standards, and bench
- Drive client retention, contract renewals, and organic growth through enhancements and upsells
- Run the division's weekly leadership meeting and scorecard; keep one disciplined operating rhythm
- Own field quality, the client experience, and division safety — a safe crew, every day
- Manage labor, equipment, and materials to protect margin
- Report division performance to the COO and surface risks and opportunities early
What We're Looking For
- 7+ years in commercial landscape maintenance (or related field service), including division, branch, or multi-crew leadership
- Proven experience building or scaling a division/branch — you've hired and developed managers and stood up structure, not just maintained a mature operation
- Proven P&L ownership: you've grown revenue and managed margin to target
- Track record of client retention and organic growth (renewals, enhancements, upsells)
- Strong knowledge of horticulture and maintenance operations; Gulf South / Zone 9a experience a plus
- Financially literate — comfortable with budgets, job costing, and labor management
- Experience running a disciplined operating cadence (EOS / L10 a plus)
- Proficiency with landscape/field software (LMN or similar) and QuickBooks
- Valid driver's license with a clean driving record
Nice to Have
- Bilingual (English / Spanish) — strongly preferred; our field team is largely Spanish-speaking
- Industry certifications (horticulture, irrigation, pesticide applicator)
Who You Are
- A builder who's comfortable operating hands-on and creating structure where there isn't any yet
- A commercially minded leader who grows revenue and protects margin
- A strong developer of managers and teams
- Decisive, accountable, and safety- and quality-driven
Our Core Values
Resilient · Do the Right Thing · Be a Team Player · Excellence in Everything · Be Accountable · Optimize Relentlessly
Work Environment
This role splits time between the office and the field, with regular travel to client properties in varying weather. Expect extended hours during peak season, weather events, and escalations.
Job Type: Full-time
Benefits:
- Paid time off
- Relocation assistance
Education:
- High school or equivalent (Required)
Work Location: In person
