The Care Coordinator works under the direct supervision of the Director and coordinates activities with the RN Care Manager/Medical Social Worker and Utilization review teams. The Care Coordinator is responsible for assisting members on the CM/UM teams. Assures appropriate communication occurs with all staff and customers. Handles routine clerical matters, and also assists the teams with entering patient records, and monitoring the Navihealth system remotely, for placement of patients. The Care Coordinator manages work lists and team assignments as well as understanding benefits including Medicaid and Medicare. Performs secretarial functions for assigned leadership, supports organizational scheduling and provides support to departmental activities and projects, the Care Coordinator aids the Care Management and Utilization Review Directors, Managers, Leads, Medical Director, and Caregivers, preserving the confidential nature of items of which he/she has knowledge. Includes phone support, correspondence, presentations, scheduling. Provides administrative support for the departments by preparing, typing, copying, forwarding, and receiving facsimiles, scribes for meetings, preps agendas and meeting materials, arranges meeting rooms and set up. and other duties as assigned.
Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.
Mosaic has a wide array of benefits to meet each employee’s individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.