Orbit Consulting Inc is a fast-growing client acquisition and customer engagement firm dedicated to connecting consumers with high-value technology solutions. We are currently supporting the AT&T Fiber campaign in the Los Angeles area and are looking for enthusiastic, entry-level talent to join our team.
We are seeking a motivated and detail-oriented Client Engagement Associate to serve as the front line of our AT&T Fiber initiative. This role is ideal for someone eager to launch a career in client services, sales support, and account management within a performance-driven, team-oriented environment. No prior experience is required, just a strong work ethic, a customer-first mindset, and a desire to grow.
Key Responsibilities of a Client Engagement Associate:
- Engage directly with prospective and existing customers to educate them on the benefits of AT&T Fiber, including speed, reliability, and value
- Present tailored solutions based on customer needs, usage habits, and household or business requirements
- Guide customers through the account setup and enrollment process accurately and efficiently
- Ensure a seamless, high-quality customer experience from the first point of contact through post-enrollment follow-up
- Maintain detailed records of customer interactions, enrollments, and pending follow-ups
- Collaborate with team members to meet campaign goals and performance benchmarks
Qualifications we need for this Client Engagement Associate:
- Willing to learn about AT&T Fiber products, pricing, and enrollment processes (no prior telecom experience required – full training provided)
- Strong communication and interpersonal skills
- High attention to detail and ability to follow processes accurately
- Comfortable working in a fast-paced, goal-oriented environment
- Customer-focused mindset with a desire to help people find the right solutions
- No degree or prior experience required – entry-level candidates encouraged to apply
Pay: $900.00 - $1,400.00 per week
Work Location: In person
