Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
- Greet/meet potential members, providing a great customer experience.
- Handle front desk related tasks:
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Answering phone calls in a polite and friendly manner to assist with questions or concerns.
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Taking info calls and tours
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Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
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Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
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Help maintain the neatness/cleanliness of the club.
Benefits
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Dollars for Scholars Program
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Employee Appreciation Program
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Free Membership for self and one family member or friend
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Team Member Support Team
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Health, Dental and Vision Insurance
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Critical Illness Insurance
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Short Term Disability Insurance
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Accident Insurance
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Voluntary Life Insurance
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Pet Insurance
- HSA
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Advancement Opportunities
