COIT Cleaning & Restoration of Tampa Bay is looking for a motivated, dependable, and sales-driven Service Technician to join our growing team. This position is ideal for someone who enjoys working with customers, working with their hands, and having the opportunity to increase their earnings through sales and productivity.
This is a commission-based position, with earning potential tied to the amount of work performed and services sold.
Turn your customer service, sales, and hands-on skills into a rewarding career! COIT Cleaning & Restoration is seeking a motivated Service Technician who wants the opportunity to earn more based on performance. If you enjoy working independently, helping customers, and selling solutions, we want to hear from you.
Desired Education Level
- High school diploma or equivalent preferred.
- Additional technical, trade, cleaning, restoration, or sales training is a plus.
Experience
- Previous experience in carpet cleaning, upholstery cleaning, tile and grout cleaning, air duct cleaning, restoration, or a related service industry is preferred but not required.
- Previous sales or customer service experience is strongly preferred.
- Experience working directly with customers in their homes or businesses is a plus.
- Training may be provided to the right candidate.
Essential Functions
- Travel to residential and commercial customer locations throughout the Tampa Bay area.
- Inspect the customer's cleaning needs and recommend appropriate COIT services and solutions.
- Present pricing, explain available services, and obtain customer approval before beginning work.
- Identify opportunities to provide additional services that would benefit the customer.
- Perform professional cleaning services according to COIT standards and procedures.
- Operate professional cleaning and restoration equipment.
- Move and manipulate furniture and equipment as necessary to complete services.
- Maintain company vehicles, equipment, and supplies in clean and professional condition.
- Complete required paperwork, customer authorizations, payments, and job documentation.
- Deliver excellent customer service from arrival through completion of the job.
Position Summary
The Service Technician is both a service professional and salesperson. Technicians are responsible for evaluating customer needs, recommending appropriate cleaning services, completing the work professionally, and providing an excellent customer experience.
Because compensation is commission-based, successful technicians have the opportunity to increase their income by generating higher service volume, identifying additional cleaning needs, and providing customers with appropriate solutions.
Services may include:
- Carpet cleaning
- Upholstery cleaning
- Tile and grout cleaning
- Natural stone cleaning and polishing
- Air duct cleaning
- Dryer vent cleaning
- Hardwood and other specialty cleaning
- Additional cleaning and restoration services
Requirements
- Valid driver's license and acceptable driving record.
- Reliable attendance and punctuality.
- Strong communication and customer service skills.
- Comfortable discussing pricing and selling additional services to customers.
- Ability to work independently and manage a daily service schedule.
- Professional appearance and attitude.
- Ability to safely operate cleaning equipment and company vehicles.
- Ability to follow company procedures and safety requirements.
- Must be comfortable working in residential and commercial environments.
Other Duties
This job description is not intended to contain a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties and responsibilities may change based on business and operational needs.
Physical Demands
This is a physically demanding position. The employee must be able to:
- Regularly stand, walk, bend, kneel, reach, push, and pull.
- Carry cleaning equipment, hoses, tools, and supplies.
- Lift, move, or manipulate equipment and furniture weighing approximately 100 pounds.
- Work on stairs and in a variety of residential and commercial environments.
- Perform physical work for extended periods throughout the workday.
- Work in both indoor and outdoor conditions as required by the service being performed.
Compensation
Commission-based compensation based on work performed, sales, and production volume.
This position offers strong earning potential for technicians who are motivated to provide excellent service, build customer trust, recommend additional services, and maximize their daily production.
Job Type: Full-time
COIT Cleaning & Restoration is an Equal Opportunity Employer.
Pay: $15.00 - $20.00 per hour
Benefits:
- On-the-job training
- Paid training
Work Location: On the road