Hi, .
Hope You are doing well
We have an urgent position below. If you are interested, please share your updated resume with the rate expectation
Role: CTERA PORTAL / Storage Operations Engineer
Location: Remote, USA
Duration: Long-term Contract
Note: Max pay $36/hr on W2 or $43/hr on 1099 / C2C
Job Descriptions: -
Technical Requirements:-
- Administration & implementation knowledge of CTERA PORTAL, Apache Tomcat appliances, and Postgres database with replication processes
- Demonstrated experience in installing, configuring, and managing CTERA PORTAL infrastructure, Windows workstations, VMware appliances, and LINUX/CENTOS operating systems.
- Experience in CTERA PORTAL, LINUX OS, and Windows OS upgrades.
- Monitoring of CTERA PORTAL infrastructure and coordination with vendor for resolution.
- Experience with Problem diagnosis and Solution.
- Expert skills in Availability, Reporting and Capacity Management.
- Experience in managing SLA/service delivery metrics.
- Practical knowledge of WINDOWS OS workstation components.
- Display multi-tasking expertise and patience to troubleshoot critical issues under pressure.
- Experience with disaster recovery technologies and data replication.
- Play an active role in Enterprise Service Management including alerts, incidents, service requests, and change management requests related to storage.
- Identify opportunities for automation and implement using scripts and other automation tools.
- Provide Tier 2/3 support to large customer base (agents) who use CTERA PORTAL for daily file storage.
- Knowledge about using ticketing system for daily operations – Servicenow.
- Knowledge on ITIL processes
- Excellent communication skills, both verbal and written.
- Willing to work on 24x7 support.
Thanks,
Raas Infotek
Email: [email protected]
Pay: $36.00 - $43.00 per hour
Benefits:
Application Question(s):
- How many years of experience do you have with CTERA Portal?
Work Location: Remote