BASIC FUNCTION
Serve or drinks to guests, ensuring guest satisfaction.
ORGANIZATIONAL RELATIONSHIPS
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Reports to: Food & Beverage Supervisor
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Supervises: N/A
HOURS OF WORK
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Monday - Off
- Tuesday - Off
- Wednesday - 4:00 PM-9:00 PM
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Thursday - 5:00 PM - 2:00 AM
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Friday - Off (scheduled based on business hours)
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Saturday - 2:00 PM -10:00 PM
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Sunday 11:00 PM - 6:00 AM
SPECIFIC DUTIES AND RESPONSIBILITIES
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Greet guests.
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Take drink orders.
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Provide prompt and proper service.
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Enter drink orders into POS system.
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Service customers with refills.
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Responsible for personal money caddy on each shift, must balance out.
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Collect money from customers.
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Clean coffee station at bar.
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Observe alcohol consumption of customers.
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Comply with IRGC and Q Casino rules.
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Clean all work areas.
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Run Micros reports at end of each shift and balance money.
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Other duties as assigned.
EDUCATION, TRAINING AND EXPERIENCE
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No formal education required.
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6 months prior waitstaff experience preferred.
STANDARDS OF PERFORMANCE
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Constantly rotate through section, assisting guests.
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Basic knowledge of POS system.
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Keep guests satisfied by providing service.
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Basic reading and writing skills.
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Knowledge of alcoholic items.
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Knowledge of drink price list.
MENTAL AND PHYSICAL REQUIREMENTS
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Lifting up to 10 lbs.
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Walking for long periods of time
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Standing for long periods of time
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Talking, hearing
WORKING ENVIRONMENT AND CONDITIONS
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Inside work
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Occasional outside work
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Exposure to cigarette smoke
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Exposure to cleaning solutions
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Exposure to loud noises.
