Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be vital in creating a welcoming environment for patients and supporting the smooth operation of our medical practice. In this role, you will serve as the first point of contact, managing patient interactions, scheduling appointments, and ensuring accurate documentation. Your proactive attitude and attention to detail will contribute to delivering exceptional patient service and maintaining efficient clinic workflows. This paid position offers an exciting opportunity to develop your skills in medical administrative support while making a positive impact on patient care.
Responsibilities
- Collect patient balances for copays, past due balances and procedures
- Greet patients warmly, verify their information, and facilitate check-in procedures with professionalism and courtesy
- Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems
- Manage incoming phone calls with excellent phone etiquette, providing clear information and directing inquiries appropriately
- Collect and process insurance information, including health insurance knowledge and Medicare requirements, ensuring accurate billing and documentation review
- Maintain and update patient records in electronic health records (EHR) systems, ensuring compliance with HIPAA and clinical confidentiality policies
- Handle incoming referrals and creating patient charts
- Support clinical staff by preparing care plans documentation, reviewing medical records, and managing filing systems efficiently
- Perform clerical duties such as data entry, typing (including 10 key typing), filing, and maintaining organized medical office files
Requirements
- Proven experience in a medical office setting or clinic environment with strong medical administrative support skills; 2 years experience required
- Familiarity with EMR/EHR systems, prior experience with electronic health records management is highly desirable
- Knowledge of medical terminology and health insurance processes
- Excellent customer service skills with the ability to communicate effectively via phone and in person
- Strong computer skills including proficiency in Microsoft Office applications and medical office management software
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Previous experience working in healthcare environments that involve clinical confidentiality policies is advantageous
- Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and data entry tasks
Embark on a rewarding career where your dedication enhances patient experiences while supporting healthcare professionals. We value proactive individuals who thrive in fast-paced environments and are eager to grow their expertise in medical reception duties. Join us today to be part of a vibrant team committed to excellence in healthcare delivery!
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
