Job Title: Receptionist
Company: SECRETÉ NAIL BAR
Location: WESTMINSTER, CA
About Us:
At SECRETÉ NAIL BAR, we're passionate about providing top-quality nail services with a focus on customer satisfaction. We use only the finest products and techniques to ensure a relaxing and enjoyable experience for every client. Our salon is a place where our client escape to relax and enjoy a moment to themselves.
Position Summary:
We are seeking a friendly, outgoing, and organized individual to join our team as a Receptionist. The ideal candidate will be responsible for providing excellent customer service, scheduling appointments, answering phones, and maintaining a clean and welcoming reception area.
Responsibilities:
* Greet customers warmly and professionally upon arrival.
* Offering beverages and seating customer accordingly.
* Schedule and confirm appointments efficiently and accurately using salon software.
* Answer phone calls promptly and professionally, addressing customer inquiries and concerns.
* Process payments and handle cash transactions accurately.
* Maintain a clean and organized reception area, including restocking supplies.
* Assist with marketing and promotional activities as needed.
* Provide support to nail technicians as needed.
* Adhere to all salon policies and procedures.
Qualifications:
* High school diploma or equivalent.
* Bilingual; must speak and English
* Prior experience in customer service, preferably in a salon or spa environment.
* Excellent communication and interpersonal skills.
* Strong organizational and time-management skills.
* Proficiency in basic computer skills, including Google Sheets and Documents.
* Ability to work independently and as part of a team.
* Positive and enthusiastic attitude.
* Excellent phone etiquette.
* Ability to work flexible hours, including evenings and weekends.
Benefits:
* Competitive hourly wage.
* Employee discounts on salon services.
* Opportunity for growth and advancement within the company.
* Flexible scheduling options.
* Employee appreciation events.
To Apply:
Please submit your resume and cover letter to [email protected] or in person at 13591 Beach Blvd, Westminster, CA 92683.
Equal Opportunity Employer
Note: This job description is intended to provide a general overview of the position and may not include all duties and responsibilities.
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
Experience:
- Salon software: 1 year (Preferred)
Language:
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Ability to Commute:
- Westminster, CA 92683 (Required)
Work Location: In person
