Overview:
Reports to: Executive Leadership
FLSA Status: Full-Time, Salaried-Exempt
Normal Working Hours – Office Hours: 8 am to 5 pm, Monday through Friday- Open to candidate living/working in our San Antonio, Dallas or Houston office.
Joeris Mission: To transform people and places.
Responsibilities:
- Promoting and building the Joeris bold promise, mission, vision, and values to employees.
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Insurance Program Management
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Oversee all corporate and project-specific insurance programs, including General Liability, Builder's Risk (including the Master Builders Risk [MBR] program), Workers' Compensation, Auto Liability, Umbrella/Excess Liability, Professional Liability, Pollution Liability, Cyber Liability, Executive Risk Insurance, OCIP/CCIP programs, Subcontractor Default Insurance (SDI), and the Company's captive program.
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Lead annual insurance renewals and coordinate underwriting submissions.
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Manage relationships with brokers, carriers, third-party administrators, actuarial consultants, and other risk advisors.
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Analyze coverage terms, endorsements, exclusions, and limits to ensure appropriate protection.
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Monitor insurance costs and develop strategies to improve total cost of risk.
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Oversee Builder's Risk program operations, including per-project BR requests originated through Procore, BR questionnaires and extensions, and coordination of owner-provided BR coverage.
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Oversee the Master Builders Risk (MBR) program, including monthly coordination with project managers for completion dates and coverage adjustments and quarterly MBR reporting to finance leadership.
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Oversee endorsement processing, insurance invoice review, and coordination with Accounts Payable.
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Contract Review & Risk Transfer
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Review owner contracts, subcontracts, vendor agreements, and purchase orders for risk exposure, ensuring appropriate indemnification, insurance, and limitation of liability provisions.
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Collaborate with legal and operations teams during contract negotiations.
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Establish and enforce subcontractor insurance compliance requirements, including oversight of certificate of insurance issuance and tracking, Additional Insured and blanket endorsement management, job-specific COI requests through platforms such as Procore and Jones.
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Lead the subcontractor prequalification program as a foundational risk-transfer mechanism, including financial risk analysis, trade partner performance monitoring, and ongoing compliance oversight across the Company's active subcontractor base, leveraging platforms such as TradeTapp and Procore.
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Oversee owner-specific insurance compliance requirements (e.g., school district insurance checklists) and coordinate with project teams to ensure documentation is complete prior to project start.
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Maintain insurance records, certificates, and endorsements in accordance with the Texas Statute of Repose and other applicable retention requirements.
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Claims Management
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Direct claims management across all lines of insurance, coordinating investigations and resolution with carriers, legal counsel, third-party administrators, field inspectors, forensic experts, and project teams.
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Maintain accurate loss run analysis and reserve monitoring; develop strategies to reduce claim frequency and severity under retained-risk structures.
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Oversee incident documentation, severity assessment, and notification workflows through Procore, including timely notification to executive leadership for serious incidents.
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Exercise direct-payment authority on minor third-party property damage claims to expedite resolution.
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Support Legal with document discovery, claim documentation, and evidence requests in connection with claims and suits.
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Workers' Compensation & Employee Injury Management
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Serve as the Company's focal point for employee work-related injury case management, in coordination with HR and Operations.
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Verify appropriate treatment levels at occupational clinics and ensure injuries are fully addressed through completion of care.
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Submit workers' compensation claims and track care and adjuster activity through resolution.
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Determine appropriate treatment pathways, including direct-payment cases versus claims elevated to the WC carrier.
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Provide situational awareness on the Company's Experience Modification Rate (EMR) and recommend actions to protect and improve it.
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Coordinate with HR and Operations on return-to-work, light-duty placement, and reasonable accommodation for non-work-related injuries.
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Risk Management Strategy
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Develop and lead the company's enterprise risk management framework across all construction operations.
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Identify operational, contractual, financial, legal, and safety-related risks associated with commercial construction projects.
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Recommend and implement risk mitigation strategies to minimize losses and protect company assets.
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Provide strategic guidance to executive leadership regarding emerging industry risks, insurance trends, and regulatory changes.
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Safety & Loss Prevention Collaboration
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Partner with Safety leadership to align risk strategy with jobsite safety programs; analyze incident trends and recommend proactive risk reduction measures.
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Translate safety performance into insurance and financial outcomes, communicating EMR, loss trends, and total cost of risk to executive leadership and Business Unit Leaders.
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Participate in major incident reviews and root cause analysis.
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Support OSHA compliance, including production of annual OSHA 300A logs by office.
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Track safety training metrics and support Safety leadership with annual training planning to meet established Company goals.
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Deliver the risk orientation component of new-hire onboarding in coordination with HR.
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Participate in semi-annual safety and risk briefings across office locations to communicate performance, trends, and initiatives.
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Surety, Compliance & Regulatory Oversight
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Oversee surety relationships and support bonding capacity management.
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Ensure compliance with federal, state, and local insurance and risk management regulations; maintain contractor licensing and bonding requirements where applicable.
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Assist with audits related to insurance, payroll, workers' compensation, and subcontractor compliance.
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Cross-Functional Collaboration
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Coordinate with Operations on project-specific risk considerations and claim resolution status.
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Coordinate with Legal on complex claims, suits, and document discovery.
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Provide Marketing and business development teams with safety performance data, insurance program information, and project-specific risk inputs in support of proposals and pursuits.
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Oversee the risk and insurance technology stack, including Procore, SharePoint, Jones and TradeTapp, to ensure data integrity and operational efficiency.
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Financial & Reporting Responsibilities
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Develop and manage departmental budgets; track and report key risk management metrics, claims performance, and insurance program effectiveness.
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Prepare executive-level reporting for leadership and stakeholders; support financial forecasting related to insurance costs, deductibles, reserves, and retained losses.
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Leadership & Team Development
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Lead and mentor risk management and insurance personnel; establish best practices and standardized procedures across all business units.
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Foster a culture of accountability, safety, and proactive risk awareness.
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Assist the executive leadership with special projects and other duties as they arise.
Qualifications:
- Bachelor's Degree in Risk Management, Construction Management, Business Administration, Finance, or related field required.
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10+ years of progressive risk management experience in commercial construction or general contracting.
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Strong knowledge of construction insurance programs, contractual risk transfer, and claims management.
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Experience managing OCIP/CCIP programs preferred.
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Familiarity with large-scale commercial, industrial, healthcare, multifamily, or mixed-use construction projects.
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Experience overseeing high deductible, self-insured, or Subcontractor Default Insurance (SDI) structures, including collateral requirements, claim funding, and loss forecasting, strongly preferred.
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Experience with captive insurance programs (group, single-parent, or protected cell), alternative risk financing, and loss-sensitive insurance structures preferred.
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Demonstrated experience overseeing subcontractor prequalification, financial risk analysis, and trade partner performance monitoring in support of SDI program requirements.
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Experience collaborating with actuarial consultants, captive managers, brokers, auditors, third-party administrators, and finance teams.
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Experience overseeing workers' compensation case management, occupational clinic coordination, and Experience Modification Rate (EMR) performance.
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Familiarity with construction risk and insurance technology platforms such as Procore, TradeTapp, and subcontractor prequalification systems.
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Professional certifications such as ARM, CPCU, CRM, CSP, or CHST strongly preferred.
Skills:
- Ability to multi-task, work under pressure with minimal oversight, display a high degree of initiative and accuracy, and effectively manage time and workload.
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Strong analytical and problem-solving skills, including the ability to analyze claim trends, reserve development, and total cost of risk within large deductible or self-insured environments.
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High attention to detail; must possess the confidence that work product is accurate and complete.
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Ability to initiate new ideas to streamline routine tasks and improve departmental processes.
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Ability to communicate insurance program performance, risk exposures, and financial impact to executive leadership and operational teams.
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Knowledge of contract management, certificate of insurance tracking, and subcontractor prequalification systems.
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Advanced knowledge of Microsoft Excel, including conditional formulas and formatting.
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Familiarity with workers' compensation case management, Experience Modification Rate (EMR) tracking, and incident reporting workflows in Procore or similar platforms.
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Emotional intelligence.
