Job Summary
We are a boutique law firm practicing in the areas of family law and personal injury and are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure a smooth and efficient office environment. The ideal candidate will be energetic, organized, and possess excellent communication skills, with the ability to handle multiple tasks with professionalism and enthusiasm. Bilingual abilities are a plus, as is experience with office management systems and clerical duties.
Responsibilities
- Greet visitors and clients warmly, ensuring a positive first impression of the organization
- Answer multi-line phone systems promptly and professionally, directing calls appropriately
- Manage appointment scheduling and calendar management using various digital tools
- Handle incoming and outgoing correspondence, including emails, mail, and packages
- Maintain organized files, data entry records, and ensure accurate documentation through proofreading and filing
- Support office management tasks such as supply inventory.
- Assist with customer support inquiries, providing helpful information or directing to the appropriate department
Experience
- Prior office experience or clerical experience in a fast-paced environment
- Proven customer service skills with a focus on phone etiquette and professional communication
- Familiarity with computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Experience with multi-line phone systems and data entry tasks
- Knowledge of administrative procedures such as filing, proofreading, and calendar management
- Must be Bilingual
- Personal assistant or medical/dental receptionist experience is a plus but not required
Join us to be part of an energetic team dedicated to creating a welcoming atmosphere while supporting the daily operations of our organization. We value proactive individuals who thrive in organizational roles and excel at delivering outstanding customer service!
Pay: $14.00 - $18.00 per hour
Benefits:
Work Location: In person
