Service BDC Representative
For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is absolutely critical to our success. If you are looking for a great career with great people, apply today!
$18.55/hour
What We Offer
- Medical, Dental & Vision
- Short Term & Long Term Disability
- HSA/Flexible Spending
- 401k with Match
- Paid Vacation
- Growth Opportunities
- Paid Training
Responsibilities
- Establish strong customer relationships by assisting with incoming customer call inquiries, scheduling service department appointments, and answer customer questions.
- Identify customer needs and recommend appropriate appointment or follow-up.
- Record customer information in the required database.
- Utilize Factory Website and 3rd party websites to contact customers and schedule appointments for Recall or Mobile eligible appointments.
Qualifications
- Excellent verbal and written communication skills
- Strong computer skills including date entry, internet, and Microsoft Office
- Excellent time management skills and attention to detail while working under tight timelines
- Willingness to follow direction while working independently
- Available to work flexible hours including nights, weekends and some holidays
- Professional Appearance
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
