Are you someone who lights up when helping others learn something new? Do you thrive in a collaborative, supportive team where great ideas are shared freely, and continuous learning is part of the culture? If so, you’ll feel right at home with us.
At Zywave, our Product Trainers play a pivotal role in empowering our customers to succeed. You’ll join a dynamic, high-energy team that works closely together to create engaging learning experiences, support each other, and make a meaningful impact every day.
If you're passionate about teaching, curious by nature, and excited to help others unlock the full potential of their tools, we’d love to have you on our team. Come help us transform customer education and drive real success for the clients we serve!\
Essential functions of a product trainer are:
- Provide Zywave product training via webinars and in-person sessions.
- Collaborate with Instructional Designers to develop the standard curriculum for Zywave products
- Collaborate with Project Managers as needed to develop custom training plans for unique customer implementations.
- Maintain the accuracy of training content by completing an annual curriculum audit.
- Process recorded sessions, as needed, supporting the on-demand curriculum.
- Assist with product releases, supporting the creation of new materials and/or updating existing materials.
- Travel to customer locations to deliver in-person training as needed.
- Actively pursue self-development activities to stay up to date on presentation skills and adult learning principles.
- Keep current on insurance trends and legislative developments that impact the design and administration of insurance and employee benefit plans.
- Perform other tasks on projects as needed/assigned by management to make Zywave the best in our business.
Skills You Should Have:
- College degree or 3 years experience in insurance, training, education or a related field.
- Demonstrated skills in training, influencing others, group/individual presentations, and client interfacing.
- Ability to understand and apply principles of adult learning to training development and delivery.
- Ability to simultaneously manage several projects to successful completion.
- Knowledge of group insurance/administration and either health benefits or property & casualty/risk management is desired.
- Advanced demonstrated skills in general internet and Windows technology.
- Demonstrated skills in group/individual presentations, which should include both oral and written communications.
- Some travel may be necessary.
- Must have a personal credit card for reimbursable travel expenses.
Why Pick Zywave?
Zywave empowers insurers and brokers to drive profitable growth and thrive in today’s escalating risk landscape. Only Zywave delivers a powerful Performance Multiplier, bringing together transformative, ecosystem-wide capabilities to amplify impact across data, processes, people, and customer experiences. More than 15,000 insurers, MGAs, agencies, and brokerages trust Zywave to sharpen risk assessment, strengthen client relationships, and enhance operations. Additional information can be found at www.zywave.com.
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