Overview
We are seeking a energetic and sociable Front Desk Staff member to serve as the welcoming face of our gym. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative processes. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations in a professional environment.
Duties
- Greet visitors and clients warmly, ensuring a positive experience from the moment they arrive
- Answer phone calls and emails regarding information about the gym as well as following up with prospective members
- Manage incoming calls, direct inquiries, and take detailed messages as needed
- Handle clerical tasks such as filing, data entry, proofreading, and document preparation using Microsoft Office applications like Word and Excel and Canva
- Maintain organized front desk area and office supplies inventory to support efficient workflow
- Schedule appointments, coordinate meetings, and assist with basic office management duties
- Manage the cleanliness of the gym floor, moving equipment, cleaning bathrooms, etc.
- Content creation for West Grove Fitness social media page and promotional flyers
Experience
- Interest in fitness industry and understanding of basic workout exercises, flow, etc.
- Willingness to participate in group classes and gym hosted events
- Previous office experience or administrative support roles preferred
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook),
- Excellent organizational skills with keen attention to detail
- Proficiency in Social Media forms such as Instagram,
- Experience with Canva is preferred
- Exceptional customer service skills with a friendly demeanor and clear communication style
- Ability to manage time efficiently while handling multiple responsibilities in a fast-paced environment
- Personal assistant or office management experience is a plus but not required
Pay: $16.90 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
