Now Hiring: Compliance Specialist
Location: Hagerstown, MD
Position Type: Full-Time, Non-Exempt
Pay Rate: $21.00 per hour
Available Schedule: Monday – Friday, 8:00 am – 5:00 pm
Work Setting: Office-based with periodic residential site visits
- Support Quality. Strengthen Compliance. Protect Person-Centered Services.
The Arc of Washington County is seeking a detail-oriented Compliance Specialist to ensure billing accuracy, documentation integrity, and adherence to person-centered practices across programs. This role plays a critical part in maximizing funding, supporting teams through audit feedback, and ensuring compliance with documentation and billing standards.
What You’ll Do
- Audit documentation, attendance records, and funding streams for accuracy
- Identify errors and notify teams of deficiencies within 48–72 hours
- Complete monthly audit “look-backs” to ensure corrections are resolved
- Train Direct Support Professionals on proper documentation processes
- Conduct 1–2 site visits/audits per month
- Process medication errors and notify staff of CMT suspensions as assigned
- Complete Person-Centered Plan audits
- Expand and strengthen compliance monitoring efforts across programs
- Model customer service standards and Person-Centered Practices
Who We’re Looking For
✔️ Associate’s Degree required (Bachelor’s preferred in counseling, psychology, education, sociology, vocational evaluation, or related field)
✔️ Minimum 2 years of professional experience working with individuals with developmental disabilities or in human services
✔️ Experience coordinating human service programs preferred
✔️ Intermediate to advanced skills in Microsoft Word, Excel, and database systems
✔️ Strong attention to detail and ability to manage competing priorities
✔️ Comfortable providing corrective feedback and staff training
✔️ Able to work independently and collaboratively
Perks & Benefits
- Health, dental, & supplemental insurance (shared cost)
- Company-paid life insurance & short-term disability
- 403(b) retirement plan with company match
- 14 days PTO + 7 paid holidays
- Tuition reimbursement (up to $4,000/year)
- Casual dress code & staff events
Ready to Be the Difference?
Apply now and join a team where your work changes lives every day.
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