Southwire is seeking a Lead Solutions Engineer who will drive the growth initiatives of Southwire in servicing the high volume of data centers, energy storage systems, microgrids, industrial, OEM and utility customers end users in North America and internationally. The successful candidate will have in-depth knowledge of a variety of complex engineering applications. They will have commercial experience and be proficient in ideating, designing, and implementing commercial-scale service solutions.
A Lead Solutions Engineer will translate customer needs into technical solutions, bridge the gap between sales and engineering. Work with customers to understand their challenges, design optimal solutions using Southwire products/services, and ultimately help guide the sales process with technical expertise. Collaborate with both the engineering and product management teams to improve solutions based on customer feedback.
Responsibilities include aligning engineering activities with company objectives, driving the specification within the relevant market trends. Interface directly with customers, host in-depth product training, and lead troubleshooting efforts while partnering with agents, distributors, inside & outside sales, operation, and product management to deliver value-add solutions to electrical designers, electricians, general & electrical contractors, engineers, project owners, and EPCs.