Position Summary
This position requires a driven, self-motivated candidate with a friendly and professional telephone presence and a strong organizational ability. Medical office background and medical terminology is a must.
Licensed Vocational Nurse
The essential functions include, but are not limited to the following:
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Talking to multiple health facilities in order to track patients
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Training in Chronic Care Management
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Organizing patients in spreadsheets
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Chart Auditing using a rubric
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Direct patient calls to schedule patients
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Time tracking
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Documenting history; recording and reporting pertinent observations and patient reactions to staff, as appropriate
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Documenting lab procedures and ensuring follow up on results by keeping records
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Using screening procedures, including medical history review, and observing and documenting patient vital signs as required
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Verifying equipment function through routine equipment maintenance and advanced troubleshooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols
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Training other technicians or other workers
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Assisting with or instituting emergency measures as needed for a crisis situation
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Performing other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
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High school diploma or equivalent combination of education required
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Current State Licensed Vocational Nurse in good standing
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Knowledge of healthcare regulations and preventative measures (HIPAA confidentiality, infection spread, etc.)
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Knowledge of Medical terminology
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Exemplary customer service experience including client relationships and job knowledge
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Excellent oral and written communication skills
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Ability to prioritize and manage time effectively; ability to think critically
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Knowledge of quality control
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Ability to be empathetic with patients; ability to maintain confidentiality
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Ability to do the same jobs correctly and meticulously daily
