Job Summary
We are seeking a professional, dependable, and welcoming Medical Receptionist to join our new interventional pain management practice in Kansas City. This role is responsible for checking patients in and out, maintaining an organized front desk, and helping create an efficient and positive patient experience.
Responsibilities
- Greet patients and visitors in a professional and welcoming manner
- Check patients in and confirm demographic, contact, and required registration information
- Ensure required forms and documents are complete and accurately entered into the electronic medical record
- Check patients out and schedule follow up appointments, imaging, or procedures as directed
- Provide patients with appointment information and applicable instructions
- Answer incoming calls and route messages to the appropriate team member
- Schedule and confirm appointments
- Scan and upload records and documents into the electronic medical record
- Collect and accurately document payments, when applicable
- Maintain an organized and professional reception area
- Support patient flow and assist with general front office duties
Qualifications
- Previous medical office, receptionist, or customer service experience preferred
- Excellent patient service and communication skills
- Professional, compassionate, and welcoming demeanor
- Strong organization and attention to detail
- Ability to manage multiple priorities in a busy office environment
- Proficiency with computers, electronic medical records, and standard office equipment
- Dependable and able to work effectively as part of a team
- Bilingual in Spanish and English preferred but not required
Pay: $16.00 - $21.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
