About the Role:
Join the Chick'n Out team in Rochester, NY as a Front of House (FOH) Staff Member! We are looking for enthusiastic individuals who are passionate about providing exceptional service in a fun and fast-paced environment. We are looking to bulk up on our staff as we get into the busy season of the year.
Responsibilities:
- Greet and engage customers with a warm and friendly demeanor.
- Take customer orders accurately and efficiently.
- Prepare and serve food and beverages according to company standards.
- Maintain cleanliness and organization of the dining area and service stations.
- Handle cash transactions and operate the POS system effectively.
- Assist in training new staff members on FOH procedures.
- Address customer inquiries and resolve any issues promptly.
- Collaborate with kitchen staff to ensure timely service and quality food delivery.
Requirements:
- Previous experience in a restaurant or customer service role preferred.
- Strong communication skills and a positive attitude.
- Ability to work in a fast-paced environment and multitask effectively.
- Must be available to work flexible hours, including evenings and weekends.
- Basic math skills for handling cash and transactions.
- Food safety certification is a plus.
- Team player with a passion for excellent customer service.
- Must be at least 18 years old.
About Us:
Chick'n Out has been serving the Rochester community delicious, high-quality chicken dishes for over 5 years. Our customers love our commitment to fresh ingredients and friendly service, while our employees appreciate a supportive work environment and opportunities for growth.
