Job Summary
We are seeking a proactive and detail-oriented AR - Credit and Collection specialist to join our dynamic finance team. In this role, you will be responsible for managing accounts receivable, ensuring timely collection of outstanding balances, and maintaining positive relationships with clients. Your expertise in medical billing, financial concepts, and industry regulations will be essential to optimize revenue cycle management and uphold compliance standards. If you thrive in a fast-paced environment and possess strong negotiation and customer service skills, this opportunity is perfect for you to make a meaningful impact on our financial health.
Duties
- Monitor and manage accounts receivable by reviewing aging reports and identifying overdue payments
- Contact customers via phone, email, or written correspondence to follow up on unpaid invoices using professional phone etiquette
- Negotiate payment plans or settlement agreements with clients while ensuring adherence to consumer protection laws and industry regulations
- Reconcile accounts by analyzing discrepancies, verifying debits & credits, and performing account analysis using advanced Excel data analysis techniques
- Collaborate with internal teams such as medical billing, accounts payable, and accounting to resolve billing issues and ensure accurate CPT coding, ICD-10 coding, and medical terminology application
- Maintain detailed records of collection activities, payment histories, and account status updates in financial software systems
- Ensure compliance with financial regulatory standards and industry-specific regulations related to revenue cycle management and medical collections
Qualifications
- Proven experience in medical collection, accounts receivable management, or related finance roles with a focus on healthcare or medical billing
- Strong understanding of financial concepts including debits & credits, account reconciliation, and revenue cycle management principles
- Excellent negotiation skills combined with effective phone etiquette for engaging with clients professionally
- Proficiency in Excel data analysis along with experience using accounting software or specialized financial software tools
- Knowledge of industry-specific regulations such as consumer protection laws, ICD-10 coding standards, CPT coding procedures, and healthcare compliance requirements
- Background in accounting or finance with familiarity in accounts payable processes and financial regulatory compliance
- Exceptional customer service skills with the ability to communicate complex information clearly and transparently
Join us to be part of a dedicated team committed to maintaining financial integrity while delivering exceptional service. We value energetic professionals who are eager to contribute their expertise toward strengthening our revenue cycle management processes. This role offers an exciting opportunity to develop your skills within a supportive environment that emphasizes growth, compliance, and operational excellence.
Pay: $8.00 - $10.00 per hour
Work Location: Remote
