As part of our interview process and our commitment to building high-performing teams, we’ve partnered with The Culture Index Program to better understand work styles and team dynamics. To support this process, we kindly ask you to complete a brief survey as part of the application process when submitting your profile. It should take no more than 7 minutes, and there are no right or wrong answers. We appreciate your participation and look forward to learning more about how you might fit within our team!
Culture Index Survey: https://go.cultureindex.com/p/1PnECe6awLLkz8dD6v
Collectivus Holdings is a dynamic business group encompassing many of the most prestigious brands in the Collecting, Trading Card Game, and Hobby industries. With a century’s worth of collective experience in driving product and service innovation, high-end quality standards, and elevated customer experience, Collectivus brands are among the most recognized and loved throughout the world by the communities they serve.
Website: https://www.collectivusholdings.com
Locations: Aarhus – Dallas – Delhi – Lisbon – Nashville – Seattle – Worldwide
Job Location: Garland, TX
Reports to: GM, Omnichannel Fulfillment
The Warehouse Manager is responsible for the day-to-day execution of warehouse operations across Direct-to-Consumer (D2C), Business-to-Business (B2B), and Southern Hobby Distribution (SHD). Reporting to the GM, Omnichannel Fulfillment, this role ensures consistent, high-quality execution across all outbound channels by leading supervisors, managing daily throughput, and driving operational discipline.
This is a hands-on, execution-focused leadership role accountable for delivering on service levels, productivity, and operational efficiency in a high-volume distribution environment.
Key Responsibilities
Daily Operations Execution
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Lead day-to-day warehouse operations across D2C, B2B, and SHD distribution
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Leads daily operational cadence, including shift kickoff, priority alignment, and performance review.
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Ensure orders are picked, packed, and shipped accurately and on time
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Manage daily priorities based on volume, backlog, and service level requirements
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Accountable for inventory accuracy, inbound flow, and alignment between receiving and fulfillment.
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Monitor workflow across receiving, picking, packing, and shipping
Team Leadership & Accountability
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Directly manage 3 Warehouse Supervisors, each responsible for core functional areas
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Drive accountability for performance, attendance, and adherence to SOPs
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Coach and develop supervisors to effectively lead frontline teams
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Support labor planning, staffing, and scheduling to meet demand
Performance & Throughput Management
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Own daily KPIs: order accuracy, on-time shipping, productivity, and backlog
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Identify bottlenecks and take immediate corrective action to maintain flow
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Drive continuous improvement through practical, process-level enhancements
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Provide regular operational updates and insights to the GM
Cross-Functional Alignment
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Partner with Customer Service, Supply Chain, and Operations teams to resolve issues quickly
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Ensure alignment between inbound inventory and outbound fulfillment priorities
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Support execution of system/process improvements (WMS, ERP, automation initiatives)
Safety & Compliance
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Enforce safety protocols and maintain a compliant warehouse environment
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Ensure operational standards are consistently followed across all teams
Qualifications
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5+ years of warehouse or distribution experience, including frontline leadership
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Experience managing supervisors or team leads in a high-volume fulfillment environment
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Strong understanding of D2C and B2B operations
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Experience with WMS and inventory control systems
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Proven ability to execute under pressure and manage competing priorities
Success Profile
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Execution-driven leader with a strong sense of urgency
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Hands-on and highly present on the warehouse floor
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Data-oriented with a focus on KPIs and continuous improvement
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Strong people leader who drives accountability through supervisors
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Able to operate effectively within a structured, fast-paced environment
