Job Title: Director of Nursing
Job Overview: The Director of Nursing provides leadership and consultative guidance to ensure high-quality, person-centered outcomes are supported through medical expertise and effective cross-department collaboration. This role guides and strengthens the Care Management team by providing clinical insight, strategic direction and actionable recommendations for high-risk and medically complex individuals. In addition, this position oversees the Nursing Team, ensures consistent follow-through on medical interventions, and maintains full-circle communication across departments.
Essential Responsibilities:
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Maintains professional standards while fostering a positive and supportive work environment that promotes healthy balance, encourages growth, recognizes achievements, and prioritizes open communication to help staff thrive and excel.
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Provides direct supervision and oversight of the Nursing Support team
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Maintains clinical accountability and an outcome-focused approach and ensures interventions are effective and evidence- based, while adhering to quality standards.
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Serves as a consultant and subject matter expert for complex nursing/medical situations, offering direct guidance to Nursing and Care Management teams.
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Supports the development, implementation, and streamlining of policies and procedures related to the Nursing team and broader clinical team functions.
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Collaborates closely with the Director of Behavioral Health and Clinical leadership to ensure alignment across clinical support services.
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Supports Care Management teams in understanding and executing medical interventions and recommendations.
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Facilitates collaboration between Nursing Team and internal departments, ensuring that communication, workflows, and procedures are consistent and efficient.
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Participates in and/or initiate clinical team meetings to ensure coordinated care for individuals with significant medical needs.
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Reviews discharge reports and other related clinical documentation, including but not limited to PSYCKES and RHIOS, in order to provide expert guidance and input using a holistic approach.
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Conducts case reviews and audits for individuals requiring medical interventions, as per required processes.
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Analyzes data trends related to medical outcomes to inform decision-making, identify risks, and propose improvements.
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Participates in or lead the development and delivery of training related to medical supports, documentation standards, and best practices.
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Ensures timely responses to all inquiries and requests, with a commitment to addressing and resolving issues within 24 hours to maintain efficient operations and employee/individual satisfaction.
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Takes lead and ownership of assigned tasks and special projects within the teams and assist with coverage as needed.
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Maintains an up-to-date Outlook calendar to accurately reflect work-related meetings, appointments, and availability.
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Ensures compliance with all OPWDD regulations as well as Tri-County Care policies.
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Participation in internal and external meetings and committees as needed.
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Performs other related duties as assigned by supervisor, to support overall organization’s goals and objectives
Specific Knowledge, Skills, and Abilities:
- Strong knowledge of intellectual and developmental disabilities (IDD), chronic medical conditions, behavioral health, and social determinants of health
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Experience in a Health Home, care management, or similar population health setting preferred
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Ability to lead and support a team in a consultative, non-direct care environment
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Strong communication skills, with the ability to translate medical information for non-clinical staff
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Experience with audits, quality assurance, and regulatory compliance
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Knowledge of person-centered planning and OPWDD/Health Home requirements
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Proficiency with electronic health records and care management systems
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Understanding of HIPAA and confidentiality requirements
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Demonstrated leadership, organizational, and problem-solving skills
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Ability to engage effectively with individuals with behavioral health needs and diverse populations
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Commitment to ethical practice, professionalism, and cultural competence
Experience:
- Active Licensure in NYS as a Registered Nurse
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Minimum of 5–7 years of OPWDD experience, preferred
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Expertise in medical analysis, person-centered planning, and clinical documentation
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3 years of previous experience at a management level, preferred
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Experience working within multidisciplinary teams and regulated program environments
Essential Responsibilities:
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Oversee regional nursing support specialists.
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Develop policy and procedures related to execution of nursing support specialist roles.
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Liaison between the nursing and other departments to ensure that policies and procedures are being streamlined.
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Collaborate with the clinical team on an ongoing basis
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Provide medical input and guidance to nursing, care management, and clinical teams
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Oversee development of health related trainings
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Conduct case reviews upon request
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Construct/implement policies and procedures.
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Participate in mandatory staff meetings.
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Complete other duties as assigned
Benefits:
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401K Retirement Plan & Employer Matching
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Health Insurance (Medical, Dental, Vision, Life & LTD)
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Employer Sponsored Flexible Spending Account (FSA)
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Generous Paid Time Off (PTO) Package, including birthday
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9 legal holidays and 8 floating holidays
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Employee Assistance Program
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Travel Reimbursement (for occasional meetings/trainings)
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Phone/Internet Reimbursement
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Reimbursed Team Time
