Who We Are
At Focus, we don’t just rent apartments — we sell value, lifestyle, and community. Since 2019, we’ve grown rapidly by staying results-driven and people-focused. We move fast, think differently, and hold a high standard for performance, accountability, and energy. Our team is committed to improving lives and delivering strong outcomes for residents and partners.
Position Summary
The Leasing Agent is responsible for owning the full leasing journey from first inquiry through signed lease. This is a sales-driven role focused on relationship building, urgency, follow-up, and conversion. The Leasing Agent communicates with prospects, coordinates tours, conducts virtual leasing, reviews applications, and prepares accurate lease documents. Strong performers are rewarded, and success is driven by speed, accuracy, and results. This role offers flexibility and autonomy while maintaining high accountability standards.
What We Offer
Competitive compensation with performance-driven earning potential
Flexible schedule with remote work outside required in-office day
1 week paid time off
8 hours paid sick time
Paid holidays
Health, vision, dental, life, and disability insurance
Ongoing sales training and professional development
Coaching in real estate investing and personal finance
Company events and team experiences
Key Responsibilities
Sales & Lead Ownership
Manage all prospect and applicant communication from initial inquiry through signed lease
Respond quickly and professionally via phone, text, and email
Maintain follow-up and sales momentum
Present and sell available units and community value
Tour Coordination & Virtual Leasing
Schedule in-person tours with field team members when needed
Conduct virtual tours and provide digital leasing materials
Follow up after tours to convert prospects to signed leases
Application Review & Decisioning
Review applications and supporting documentation
Approve or deny applicants using screening criteria and Fair Housing guidelines
Communicate decisions and next steps clearly
Maintain accurate approval and denial records
Lease Preparation & Accuracy
Prepare and send lease documents with high accuracy
Verify pricing, concessions, fees, and add-ons
Drive timely lease signatures and completion
Identify and correct errors proactively
Revenue Optimization
Present and sell additional income opportunities when appropriate
Ensure add-ons are properly disclosed and documented
Maximize revenue per lease while maintaining compliance
Customer Experience
Deliver a professional and consistent leasing experience
Represent the company brand positively in all interactions
Escalate complex issues when necessary while maintaining ownership
Work Schedule & Availability
Required in-office one day per week for training and collaboration
Flexible work location outside required in-office day
Office space available weekdays between 7:30 a.m. – 3:30 p.m.
Must be available for leasing calls Monday–Friday, 10:30 a.m. – 3:30 p.m.
Calls handled through a company-approved calling application on a personal cellphone
Performance Metrics
Lead response time
Lead-to-application conversion rate
Application-to-lease conversion rate
Speed to lease execution
Lease documentation accuracy
Customer experience and communication quality
Additional revenue added per lease
Who Thrives in This Role
Sales-driven and motivated by closing deals
Self-directed and organized
Accountable for results and continuous improvement
Strong communicator
Focused on both speed and accuracy
Energized by goals and growth
Comfortable with flexibility and accountability
This Role May Not Be a Fit If
You prefer fixed 9–5 schedules
You wait for leads instead of proactively following up
You are uncomfortable with responsive communication outside standard hours
You expect results without urgency and consistency
You require close supervision to stay productive
Compensation & Benefits
Compensation based on experience
Performance-based earning opportunities
Flexible scheduling and remote work options
PTO, sick time, and paid holidays
Health, vision, dental, life, and disability insurance
Professional development and training opportunities
Team events and company experiences
