Overview
So Cal Termite & Pest Exterminators is seeking an experienced Office Assistant to join our growing team. We are looking for a motivated, detail-oriented individual who has prior experience working in the pest control and termite industry. The ideal candidate can confidently manage daily office operations, provide exceptional customer service, and assist with scheduling, invoicing, and administrative tasks with minimal training
Responsibilities
- Answer incoming calls and assist customers with scheduling, pricing inquiries, and general questions.
- Schedule termite inspections, fumigations, pest control services, and follow-up appointments.
- Prepare estimates, invoices, work orders, and service agreements.
- Communicate with customers, real estate agents, escrow companies, and property managers.
- Maintain accurate customer records and update account information.
- Process emails and assist with day-to-day office operations.
- Support technicians and management with scheduling and administrative needs.
- Perform additional administrative duties as assigned.
Qualifications
- Minimum of 2 years of office administrative experience.
- Previous experience in the pest control and termite industry is required.
- Experience using Pocomos and Bugbase is strongly preferred.
- Knowledge of termite inspections, termite treatments, fumigations, and general pest control services.
- Excellent customer service, communication, and phone etiquette.
- Strong organizational and multitasking skills.
- Proficiency with Microsoft Office (Word, Excel, and Outlook).
- Ability to work independently and efficiently in a fast-paced office environment.
- Reliable, professional, and detail-oriented.
Preferred Experience
- Pest control or termite office administration.
- Scheduling technicians and dispatching routes.
- Working with real estate transactions, escrow, and termite inspections.
- Preparing invoices, proposals, and service agreements.
- Experience with scheduling software and CRM systems.
What We Offer
- Competitive pay based on experience.
- Full-time position.
- Supportive team environment.
- Opportunities for professional growth.
- Paid training on company-specific procedures.
Office Phone:
(844) 532-0289
Office Address:
509 West Beverly Boulevard in Montebello, California (90640)
Pay: $18.00 - $20.00 per hour
Work Location: In person
