Office Manager – Medical Practice (Psychiatry)
Mindful Behavioral Health PLLC | Boca Raton, FL
ABOUT US
Mindful Behavioral Health PLLC is a specialized psychiatric practice in Boca Raton offering Geriatric Psychiatry, Women's Mental Health, TMS, and Spravato (esketamine) treatment. We take a patient-centered approach to improving quality of life through innovative mental health treatments.
ABOUT THE ROLE
We are hiring an experienced, organized Office Manager to oversee daily operations, lead our administrative team, and ensure an exceptional patient experience. This is a pivotal, on-site role at a fast-paced clinical practice.
RESPONSIBILITIES
- Oversee day-to-day practice operations; serve as liaison between clinical and administrative staff
- Supervise, mentor, and support administrative team performance and daily workflow
- Manage insurance credentialing, fee schedules, billing discrepancies, and verification of benefits
- Resolve patient complaints professionally and empathetically
- Monitor and maintain all practice communication channels (phones, email)
- Work within AdvancedMD EHR for scheduling, documentation, and reporting
- Manage vendor relationships and front-desk operations
REQUIREMENTS
- Prior experience in medical or healthcare office management (required)
- Knowledge of insurance billing, credentialing, and verification of benefits
- Proficiency in EHR/practice management software; AdvancedMD experience a plus
- Strong leadership, communication, and customer service skills
- HIPAA compliance and discretion with sensitive patient information
- Basic understanding of healthcare regulations and medical office workflows
- Bachelor's degree in Healthcare or Business Administration (preferred)
- Mental health or behavioral health setting experience (strongly preferred)
HOW TO APPLY
Submit your resume and a brief note about your relevant healthcare office management experience.
Pay: $70,000.00 per year
Benefits:
Experience:
- Medical office management: 1 year (Required)
Work Location: In person
