- Off of Polaris Parkway in front of Meijer
- North End Location Only
Polaris Parkway 2 miles east of the Mall
Only This Location>>> Off of Polaris Parkway on the North End.
OPENING NEW LOCATION - SEVERAL POSITIONS AVAILABLE
Tim Horton’s is Growing & Hiring!!
We are off of Polaris Parkway, east of the mall. Have reliable transportation and want to work in a fun and rewarding environment. Come join our Team!!
Interview today, start tomorrow.
Salary: $13.50 - $16.50 per hour
Benefits:
- Supervisor/Management Opportunities
- Growth Opportunities at on of our new locations
- Disability insurance
- Employee discount
- Flexible schedule
- Food provided
- Paid training
Shift:
- Flexible hours
- 8 hour shifts, 5 days
- 10 Hour shifts, 4 days
- Hours of Operations 5:00am to 7:00pm
- Full-time & Part-time
Full job description
No Late Hours, Fun Atmosphere, Advancement Opportunities
Team Member
The Restaurant Front Team Member is the front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service.
Hospitality & Guest Service
- Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room
- Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate
- Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge
- Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You
- Uses proper procedures to ensure the accuracy of every order for every guest E.g. repeating guests order when it is presented to them, using H.O.T.R.O.D.S. at drive-thru and marking hot beverage lids
- Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru
- Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests needs
- Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue
- Listens carefully to guests and apologizes for the experience in the case of a complaint
Restaurant Operations
- Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided
- Prepares all products as required, following the order monitor to ensure the accuracy of every order
- Communicates showcase and product needs to ensure proper product availability for guests
- Regularly takes temperatures of the required products and records in the Time & Temperature Log
Policies & Procedures
- Follows all restaurant policies, procedures and standards
- Maintains the front counter and drive thru area by keeping it clean, organized, stocked and ready for rush periods in the restaurant
- Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Manager or Restaurant Owner
Health & Safety
- Works in compliance with occupational health and safety legislation
- Knows, understands and follows safe work practices and procedures
- Uses or wears personal protective equipment or clothing as required
- Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner
- Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
Postural & Physical Demands Requirements
- Frequent reaching above waist, chest, and shoulder level, as well as below waist level
- Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
- Continuous standing on tiled surfaces for all tasks
- Ability to stand for long periods of time without a break
- Frequent hip flexion while walking for all tasks
- Occasional lifting of boxes of supplies/products weighing from <5 50 lbs. vertically from floor to knuckle height
- Occasional lifting of milk crates weighing between 5 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
- Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)
Must be 16 years of age or older.
Job Types: Full-time, Part-time
Pay: $13.50 - $16.50 per hour
Benefits:
- Disability insurance
- Employee discount
- Flexible schedule
- Food provided
- Paid training
- Referral program
People with a criminal record are encouraged to apply
Application Question(s):
- Are you able to work one of these shifts? 6am - 2pm or 2pm to 7pm?
- What day are you available at 12pm for an interview?
Ability to Commute:
- Westerville, OH 43082 (Required)
Work Location: In person
