ABOUT THE POSITION
Counselor/Advocates at Greenhouse Shelter provide comprehensive direct service to women and children served by CAWC’s domestic violence shelter, including shift coverage, enforcement of shelter policies, facilitation of cooperative living among residents, and coordination of group recreational and educational activities. This is a full-time, exempt position that collaborates with the team of shelter staff to provide high-quality services to women and children residing at Greenhouse Shelter. The position reports to the Shelter Director and may work closely with volunteers who assist in providing shelter coverage. Specific responsibilities include those outlined below. Please note that the position currently open is for the overnight shift.
Responsibilities:
- Provide counseling, advocacy, information, referral and emotional support to crisis line callers, walk-in clients and Greenhouse Shelter residents.
- Act as primary Counselor/Advocate to designated resident families. Responsibilities include: orientation to the shelter; development of service plans; providing and planning direct services; and networking with other direct service providers to meet client needs.
- Share shift coverage responsibilities as scheduled. Includes answering business and crisis line calls, telephone and face-to-face shelter intakes, responding to resident requests, providing direct services to residents and walk-in clients, administering house policies, responding to emergencies, assisting and working collaboratively with volunteers on-shift, and facilitating resident meetings as scheduled or needed.
- Complete client and program-related records to document eligibility and service provision for a variety of data needs and funder requirements; oversee assigned client records to ensure completeness; and complete program reports as required.
- Coordinate with other Counselor/Advocates to ensure continuity and quality of client service.
- Provide on-call coverage on a rotating basis.
- Represent CAWC at various community outreach and education events, as appropriate.
- Participate in volunteer/staff trainings upon request.
- Other responsibilities as assigned.
Qualifications:
- B.A. in social services (or related field) or minimum two years of experience working with women and/or children, preferably in a women’s shelter or walk-in program.
- Dedication to empowerment of women and children, as well as a commitment to and understanding of anti-oppression and social justice work.
- Excellent interpersonal and communication skills (written and verbal).
- Demonstrated ability to work independently and cooperatively.
- Capacity to work effectively with others of diverse ages, languages, races, ethnicities, sexual orientation, religious beliefs, mental/physical abilities, and socioeconomic status.
- Availability to work a flexible schedule that may include evenings, nights, weekends and holidays. One of the two open positions is intended for an overnight Counselor/Advocate.
- Highly preferred: Bilingual/bicultural; familiarity with community resources; crisis intervention experience; completion of 40-Hour Domestic Violence Training at an ICDVP approved site.
WHAT WE OFFER
CAWC offers excellent benefits, a commitment to ongoing learning, and an opportunity to make a lasting difference in the lives of women and children.
Job Type: Full-time
Pay Frequency:
- Bi weekly or Twice monthly
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
License/Certification:
- Illinois 40-Hour Domestic Violence Training (Preferred)
Work Location: In person
