Full Time Bilingual Medical Assistant
About Us
Vital Vein and Vascular is a specialized vascular surgery clinic with multiple locations across Orange County. We are seeking a dedicated, proactive, and experienced Medical Assistant to join our team. This role involves both administrative (front office) and clinical (back office) responsibilities. We are seeking a candidate who can commit to a full-time role, is open to cross-training and is interested in building a long-term career with our team.
Key Responsibilities
Front Office Support
Greet and check in patients when needed
Provide excellent customer service by assisting patients with inquiries, addressing concerns, and ensuring a positive clinic experience
Handle phone calls, appointment scheduling and daily administrative tasks.
Ability to de-escalate difficult situations with patients while maintaining professionalism and empathy.
Verify insurance eligibility, review plan of care, and obtain required authorizations
Clinical Support
Assist the surgeon during in-office procedures, including room setup, instrument preparation, and patient support
Prepare exam rooms before and after appointments
Review visit summaries and discharge instructions with patients
Manage medical supply inventory and monitor expiration dates
Ensure proper disposal of medical waste
What We're Looking For
Seeking a full-time Medical Assistant who is interested in long-term employment and growing with our team
Minimum 2 year of experience as a Medical Assistant (vascular or surgical preferred)
Comfortable with in-office procedure support and back office operations
Willingness to cross-train and support front office as needed
Strong communication, organizational, and multitasking skills
Dependable, respectful, and self-motivated team player
Fluency in Spanish, Chinese, Korean, Vietnamese is preferred
Reliable transportation and willingness to travel between multiple clinic locations
This role covers multiple locations across Orange County, including Fullerton, Los Alamitos, Fountain Valley and Santa Ana.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
Medical Specialty:
Experience:
- Medical administrative support: 2 years (Preferred)
Work Location: In person
