Role summary:
The Senior Manager, Project Management will lead a portfolio of transformation initiatives across People Services. This role connects AI Enablement, Continuous Improvement, People Technology, engineering, and operations to move work from idea to implementation with clear ownership, governance, and measurable outcomes. The role brings structure to complex, cross-functional work by managing priorities, timelines, dependencies, risks, and stakeholder alignment. It also establishes consistent pathways for improving processes, resolving foundational technology issues, and moving rapidly developed solutions into secure, scalable, production-ready environments.
About the team:
The People Services Transformation team sits within Walmart’s People Tech & Services organization and improves how People Services supports Walmart’s 2.1 million associates. The team brings together AI Enablement, Continuous Improvement, project management, and dedicated engineering support to modernize outdated or broken processes, address foundational technology issues, and develop AI-enabled and automated solutions. We partner across business, operations, product, and technology to turn opportunities into measurable improvements while ensuring solutions are governed, sustainable, scalable, and designed to improve the associate experience.
What you'll do:
- Lead cross-functional initiatives across People Services, People Technology, AI Enablement, Continuous Improvement, and engineering.
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Translate priorities into clear plans, milestones, ownership, and success measures.
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Determine whether opportunities require process, automation, API, platform, or product solutions.
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Manage initiatives from intake through implementation, stabilization, and transition.
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Partner with engineers to productionize rapidly developed solutions.
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Manage risks, dependencies, resources, decisions, and delivery barriers.
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Establish portfolio governance, prioritization, reporting, and escalation mechanisms.
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Track outcomes, adoption, associate impact, readiness, and sustainment.
What you'll bring:
- Experience leading complex programs across business, operations, product, technology, and engineering.
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Strong project and portfolio management capabilities.
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Experience with process transformation, software development, automation, AI, integrations, or APIs.
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Ability to create clarity in ambiguous, fast-moving environments.
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Strong communication and facilitation skills across technical and executive audiences.
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Experience establishing governance, intake, prioritization, and reporting processes.
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Focus on measurable outcomes, adoption, quality, efficiency, speed, and risk reduction.
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Ability to influence, align, and create accountability without direct authority.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor’s degree in Business, Finance, Computer Science, or related field and 4 years' experience in business, operations, analytics, or related area OR 6 years' experience in business, operations, analytics, or related area.
2 years’ supervisory experience.
3 years’ project management experience.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Managing small or medium scale change initiatives, Master’s degree in Business Administration, Economics, or related field, Project Management Certification, Six Sigma certification
805 Se Moberly Ln., Bentonville, AR 72712, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
