Description:
J o i n t h e S e v e n F e a t h e r s F a m i l y !
Why Work at Seven Feathers?
At Seven Feathers, our passion is people. We empower our team members to grow and succeed through a supportive, and fun work culture. Whether you’re just starting your career or looking to take the next step, we provide training, development, and a wide range of opportunities to help you achieve your goals. As part of the Seven Feathers family, you’ll feel valued and supported every step of the way.
The Position:
Responsible for providing exceptional guest service for all resort guests. Handles registration, room assignments, check out and cashiering in a friendly, professional manner to encourage repeat business. Duties include but are not limited to:
-
Upholds the resorts commitment to exceptional guest service.
-
Is familiar with and can perform all the duties and responsibilities of the reservation agent.
-
Completes guest transactions by processing payments in cash or credit card.
-
Demonstrates working relationship and communication skills conductive to a professional and friendly work environment with all departments.
-
Resolves and /or refers to management all guest requests, concerns, complaints, and suggestions quickly, efficiently and courteously in a continuous effort to provide exceptional guest service. Does not exceed realm of specified authority.
The Benefits:
We offer a competitive salary and a benefits package that shows how much we care about our team, including:
-
Comprehensive medical, dental, vision, and Rx coverage
-
Generous Paid Time Off to recharge and enjoy life
-
401k with up to a 3.5% employer match to secure your future
-
20¢ per gallon fuel discounts to keep you moving
-
Free meals
-
Direct Pay (Payday Advance)
Requirements:
- High School Diploma or GED Certificate required.
-
1 year of experience working in a customer service environment required.
-
Experience with Micros, Patron, and Opera preferred.
-
Clerical/administrative experience required.
-
Excellent organizational, verbal, interpersonal, and customer relations skills.
-
Basic computer skills in Microsoft Word, Excel and Outlook.
-
Ability to handle multiple priorities and tasks at once.
-
Able to follow verbal as well as written instructions.
-
18 years of age or older.
-
Must be able to obtain a Class I Gaming License.
-
Must be able to obtain a Food Handlers Card.
Are you ready to be part of something extraordinary? Apply now and join a team that’s as passionate about your success as you are. At Seven Feathers, every day brings a new opportunity to grow, have fun, and make a difference!
