Job Overview
We are seeking a dynamic and detail-oriented Executive Housekeeper to lead our housekeeping team and ensure the highest standards of cleanliness, guest comfort, and operational efficiency. In this vital role, you will oversee daily cleaning operations across all guest areas, manage staff schedules, and maintain impeccable standards that enhance the overall guest experience. Your leadership will foster a positive environment focused on teamwork, hospitality excellence, and guest satisfaction. This position offers an exciting opportunity to contribute to a vibrant hospitality setting where guest relations and operational excellence are at the forefront.
Responsibilities
- Supervise and coordinate all housekeeping activities to ensure cleanliness, safety, and guest satisfaction.
- Lead, motivate, and train housekeeping staff to deliver exceptional service while maintaining high standards of hygiene and presentation.
- Develop staff schedules, assign duties, and monitor performance to ensure efficient operations.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to uphold cleanliness standards.
- Manage inventory of cleaning supplies, linens, and amenities; place orders as needed to ensure smooth operations.
- Collaborate with front desk and guest services teams to address special requests or concerns promptly.
- Ensure compliance with health and safety regulations, including manual handling procedures and food service standards when applicable.
Qualifications
- Proven experience in hotel housekeeping management or a similar role within the hospitality industry.
- Strong leadership skills with the ability to motivate and develop team members.
- Excellent communication skills; multilingual or bilingual abilities are highly desirable for effective guest interactions.
- Proficiency in Microsoft Office applications and familiarity with hospitality reservation systems and POS (Point of Sale) systems.
- Knowledge of cleaning techniques, manual handling safety protocols, and first aid procedures including CPR certification.
- Experience with hotel front desk operations, guest relations, and conflict management strategies.
- Ability to perform heavy lifting and physical tasks associated with cleaning supplies and linen handling.
- Familiarity with resort or large-scale hospitality environments is preferred; previous experience in food service or customer service roles is advantageous.
Join us in creating memorable experiences by maintaining pristine environments that guests love! We are committed to supporting your growth through comprehensive training programs and a collaborative work environment dedicated to excellence in hospitality service.
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Vision insurance
Work Location: In person
