What to Expect
Tesla is seeking a curious, engaging, and driven Collision Field Operations Training Instructor to join the Collision Learning & Development (L&D) team. You will deliver training to onboard and support the performance of Collision Estimators, CSRs and additional Tesla Collision team members according to business needs. You will ensure the effective and efficient implementation of our learning programs, including the success of training for New Site Openings.
The position will be based out of our Collision Center in Huntington Beach, CA. If you’re interested in becoming a part of a world-class team supporting the latest EV technology, we are interested in hearing from you.
What You'll Do-
Deliver engaging instructor-led training on front-of-house and back-of-house operations, including system utilization, while training and developing customer service representatives and estimators on customer intake and vehicle repair processing
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Assist with scheduling classes, coordinating site visits, and conducting virtual support
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Ensure programs and processes are developed, assessed, communicated, and administered in compliance with Tesla’s objectives
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Effectively handle multiple priorities, organize workload, and meet project deadlines
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Operate a variety of hand, power, and shop tools
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Work independently in limited-supervision environments while complying with all Tesla safety rules, guidelines, and standards
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Perform any additional responsibilities as needed and assigned
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5+ years of collision industry experience, with training experience preferred
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Certificate from Vocational School in Collision Repair preferred
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Experienced in front-of-house and back-of-house collision operations, including estimating platforms, production management systems and Microsoft Word, PowerPoint, Excel, and Outlook
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High level of proficiency in both written and spoken English
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Maintain and perform top-level professional integrity and appearance as a Collision Repair Program Trainer
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60% travel domestically and internationally based on business needs
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Capable of lifting 50lbs. and driving a forklift
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
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Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Expected Compensation
$64,600 - $114,000/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
