Phoenix Eastern Medicine Center is seeking an experienced, highly organized, and motivated Front Desk Receptionist to become an integral part of our growing practice. We are looking for someone who is dedicated, professional, and interested in building a long-term career with our company. This is more than a front desk position—it’s an opportunity to become a trusted leader who helps create an exceptional patient experience while supporting the daily operations of our practice.
Qualifications
- Minimum of 3 years of experience in a front desk management, office management, or administrative leadership role.
- Strong accounting and bookkeeping background, including experience with accounts receivable/payable, reconciliations, financial reporting, and daily deposits.
- Exceptional leadership skills with the ability to motivate, mentor, and support a team.
- Excellent time management and organizational abilities with strong attention to detail.
- Ability to prioritize multiple responsibilities in a fast-paced environment.
- Outstanding interpersonal and communication skills.
- Positive attitude with the ability to work well with patients, providers, and fellow team members.
- Self-motivated, dependable, and committed to continuous improvement.
- Proficient with Microsoft Office and practice management software. Experience with healthcare or medical office software is preferred.
Responsibilities
- Manage the daily operations of the front office.
- Lead and support front desk staff while maintaining a positive and collaborative work environment.
- Oversee scheduling, patient flow, and customer service to ensure an exceptional patient experience.
- Handle accounting duties, including billing support, daily financial reconciliation, deposits, and reporting.
- Maintain accurate records and ensure office procedures are followed consistently.
- Resolve patient concerns professionally and with compassion.
- Work closely with management to improve office operations and support business growth.
Why Join Phoenix Eastern Medicine Center?
At Phoenix Eastern Medicine Center, we believe our team is our greatest asset. We are committed to creating a supportive, respectful, and positive workplace where employees are appreciated, encouraged to grow professionally, and empowered to make a meaningful impact in the lives of our patients.
If you’re looking for a long-term career where your leadership, organizational skills, and dedication will be recognized and valued, we’d love to hear from you.
Only applicants seeking a long-term career and who are passionate about delivering exceptional patient care and service will be considered.
Pay: $23.00 - $28.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
