General Description of Position
Under the general direction and supervision of the Lincoln Campus Admission Technician and the Administrative Director, Admissions, the Administrative Assistant I provides support for the Admissions Office. This position involves significant contact with current and prospective students, SCC students, staff, faculty, and the general public. Responsibilities include data entry, creating correspondence, responding to inquiries about the College, giving tours, and assisting with events. The Administrative Assistant I – Admissions provides support for the Admissions Office in a fast-paced environment requiring multitasking with competing priorities. Other duties include imaging and assisting with administrative and clerical support for the Enrollment Management Division.
The Admissions Office at Southeast Community College is a student-centered team that embraces positivity, compassionate leadership, collaboration, and strong relationships, both on and off campus. Team members enjoy working with others, are committed to helping others achieve goals, and value excellence. A strong commitment to students, adaptability, and a sense of humor are trademarks of the team. This is a part-time regular position.
Essential Functions
Provide Customer Service:
- Deliver positive, welcoming assistance to prospective and current students and guests.
- Respond to inquiries in person, by phone, email, text, and/or mail.
- Schedule campus visits and activities held at Lincoln Campus; schedule advising appointments.
Participate in Campus Visits and Recruiting Events:
- Lead campus tours for prospective students and families, special guests, groups, and SCC students, staff, and faculty as requested.
- Conduct individual meetings with prospective students and families during campus visits and recruiting events.
- Assist with administrative tasks for recruiting events and tours.
Prepare Correspondence:
- Utilize the College’s student information system to create correspondence informing applicants of required admission materials, incomplete files, and notice of acceptance.
- Maintain files, collate required documentation, and create labels.
Process Department Mail:
- Open and process incoming mail.
- Prepare outgoing mail for the Admissions Office.
Process Information:
- Enter prospective student data into the Student Information System.
- Prepare and mail material to students.
- Enter appointment notes into the database.
Prepare Reports:
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Produce reports to summarize Admissions Office activities.
Assist with Applications:
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Assist with processing admissions applications by inputting data, including the review and updating of student mailing addresses, and verifying the accuracy of the data.
Receive Incoming Transcripts:
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Record the receipt of incoming high school and college transcripts to the student’s file, noting such things as dates of attendance, graduation date, class rank, GPA, etc., and forward transcripts to other offices as appropriate.
Promote a Culture of Belonging
Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.
Benefits
Part-time regular employees are eligible to participate in the TIAA retirement plan through a Roth, SRA, or 457(B) account, with no match provided by the College. Additionally, part-time regular employees may enroll in supplemental benefits and the group vision plan through employee-paid premiums.
Schedule
Normal hours of work for this part-time regular position are scheduled by the College generally between 7:30 a.m. and 6:00 p.m. Monday through Thursday, and Friday 7:30 a.m. and 5:00 p.m., with a 28-hour workweek, based on a 260-day work calendar. Scheduled special activities, emergencies, or temporary schedule changes may require hours outside of the regular workday or workweek.
