The Assistant Project Manager is responsible for overseeing day-to-day custodial and facility support operations within an educational environment. This role ensures service delivery meets ABM standards, client expectations, and safety requirements while driving team performance, quality outcomes, and customer satisfaction.
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Key Responsibilities
Operations & Service Delivery
- Supervise daily custodial operations across assigned school buildings or campus facilities
- Ensure all cleaning services are completed according to established schedules, scope of work, and quality standards
- Conduct routine inspections to verify cleanliness, safety, and compliance with client expectations
- Respond promptly to service requests, emergencies, and client concerns
- Coordinate special projects such as floor care, deep cleaning, and seasonal work
Team Leadership
- Direct, coach, and support frontline custodial staff
- Assist with hiring, onboarding, and training of team members
- Monitor employee performance and provide feedback, coaching, and corrective action when needed
- Develop and maintain staffing schedules to ensure adequate coverage
- Promote a positive, team-oriented work environment
Client Relations
- Serve as a primary point of contact for school administrators and client representatives
- Build and maintain strong relationships with stakeholders
- Address and resolve client concerns in a professional and timely manner
- Participate in regular client meetings and provide service updates
Quality & Compliance
- Enforce safety policies, OSHA standards, and ABM procedures
- Ensure proper use of chemicals, equipment, and PPE
- Maintain compliance with school district policies and regulations
- Support quality assurance programs and continuous improvement efforts
Administrative Responsibilities
- Maintain accurate records including attendance, payroll, and scheduling
- Manage inventory of supplies and order materials as needed
- Prepare reports on operations, inspections, and performance metrics
- Assist in budget tracking and cost control initiatives
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Qualifications
Required
- High school diploma or equivalent
- 2+ years of supervisory experience in custodial, facilities, or service-related industry
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including evenings or weekends if required
- Basic computer skills (Microsoft Office or similar systems)
Preferred
- Experience in an educational or large campus environment
- Knowledge of custodial equipment, floor care, and cleaning chemicals
- Bilingual (Spanish/English) a plus
- Experience with safety programs and compliance standards
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Physical Requirements
- Ability to stand, walk, bend, and lift up to 40–50 pounds
- Capability to perform and demonstrate custodial tasks as needed
- Exposure to cleaning chemicals and varying environmental conditions
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Work Environment
- School buildings, classrooms, offices, and common areas
- May include multiple locations within a district or campus
- Requires interaction with students, teachers, and staff in a professional manner
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Key Competencies
- Leadership & accountability
- Customer focus
- Attention to detail
- Problem-solving
- Time management & organization
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Success Measures
- Achievement of quality inspection scores
- Client satisfaction and retention
- Employee engagement and retention
- Safety compliance and incident reduction
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
