About Us:
We are a specialized pawn shop focusing on jewelry and watches. We buy directly from the public and sell our curated inventory to a global audience on eBay. We pride ourselves on fair transactions and excellent customer service.
Position Overview:
We are seeking a responsible, reliable individual to join our team as the first point of contact for our customers. You will start by handling phone inquiries and assisting walk-in clients. As you learn our business, your role will expand into evaluating jewelry, negotiating purchases, and managing online sales.
Key Responsibilities:
- Greet walk-in customers and provide friendly, professional assistance.
- Answer incoming phone calls and answer questions about our buying process.
- Help customers who are looking to sell or pawn their jewelry.
- Use basic math to calculate payout offers during negotiations.
- Assist with listing products and managing inventory on eBay.
- Maintain a clean, secure, and organized showroom.
Qualifications & Skills:
- Reliability: Excellent attendance and a strong sense of responsibility are required.
- Math Skills: Ability to perform quick mental multiplication to calculate margins and offers.
- Computer Literacy: Basic tech skills, with a willingness to learn the eBay selling platform.
- Communication: Clear, polite, and confident speaking skills, both in person and on the phone.
- Jewelry Knowledge: Previous experience with jewelry and watches is a major plus, but we are fully willing to train the right person.
Benefits:
- Comprehensive training on jewelry valuation, gold testing, and luxury watch identification.
- Valuable experience in the lucrative world of e-commerce and online resale.
- Stable, indoor retail environment with no heavy lifting.
How to Apply:
Please submit your resume and a brief note explaining why you are a good fit for this role to [email protected] or call us (516) 520-5252
Thank you,
Empire Pawn
Pay: $22.00 - $28.00 per hour
Benefits:
Work Location: In person
