About Us
At Family Tree Primary Care, we believe healthcare should be personal.
As a Direct Primary Care practice, we have the privilege of building meaningful, lasting relationships with our patients by providing personalized, membership-based care in a welcoming, compassionate environment. We take the time to truly know the people we serve, and we're looking for someone who shares our passion for treating every patient with kindness, respect, and genuine care.
Our office is built on teamwork, integrity, and a commitment to making every patient feel like family. As a small practice, every team member plays an important role, and we believe the best care happens when we support one another just as well as we support our patients.
If you're looking for more than just another medical office job. If you want to be part of a close-knit team where your work truly makes a difference, we'd love to meet you.
Position Overview
We're looking for a compassionate, dependable, and motivated Medical Assistant and Front Desk Receptionist who enjoys both clinical and administrative responsibilities.
This position is ideal for someone who loves variety and thrives in a fast-paced environment. One moment you may be welcoming patients at the front desk, and the next you may be assisting a provider with patient care. Every day is different, and every role contributes to creating an exceptional patient experience.
If you enjoy building relationships, staying organized, and working alongside a supportive team, this could be the perfect opportunity for you.
What You'll Do
Front Office Responsibilities
- Welcome every patient with warmth, professionalism, and a friendly smile
- Create a positive and seamless patient experience from check-in through checkout
- Answer incoming calls and assist patients with compassion and efficiency
- Schedule appointments accurately while helping patients understand our services and providers
- Explain our Direct Primary Care membership model to prospective patients
- Manage patient referrals, records, faxes, and electronic communications
- Maintain a clean, organized, and welcoming reception area
- Support daily office operations and help wherever needed
Clinical Responsibilities
- Escort patients to exam rooms and obtain vital signs
- Prepare patients for examinations and procedures
- Perform EKGs, phlebotomy, specimen collection, injections, and other clinical duties within scope
- Assist providers during examinations and procedures
- Accurately document patient information within the electronic medical record (EMR)
- Maintain exam room cleanliness, inventory, and clinical supplies
- Help ensure each patient receives exceptional care throughout their visit
We're Looking For Someone Who Is
- Kind, compassionate, and genuinely enjoys helping others
- Passionate about creating an outstanding patient experience
- Positive, dependable, and eager to learn
- Organized, detail-oriented, and able to multitask effectively
- Calm under pressure and adaptable in a fast-paced environment
- A strong communicator who enjoys working with both patients and teammates
- Self-motivated and willing to take initiative
- Flexible and happy to jump in wherever support is needed
- Excited to be part of a collaborative, family-oriented practice
Required Qualifications
✔ Minimum of 2 years of Medical Assistant experience
✔ Minimum of 2 years of medical front office/reception experience
✔ Experience with patient scheduling and electronic medical records (EMR)
✔ Strong communication, customer service, and organizational skills
✔ High School Diploma or equivalent
✔ Reliable transportation to Oviedo, FL
Preferred Qualifications
✔ Certified Medical Assistant (CCMA, CMA, RMA, or equivalent)
✔ Phlebotomy experience
✔ Experience performing EKGs and administering injections
✔ Experience in a Primary Care or Direct Primary Care practice
✔ Bilingual (Spanish) is a plus, but not required
Why You'll Love Working Here
At Family Tree Primary Care, we know that caring for patients starts with caring for our team.
We're proud to foster a supportive, respectful workplace where collaboration, compassion, and integrity guide everything we do. We value each person's contributions, encourage professional growth, and believe that a positive work environment leads to exceptional patient care.
If you're looking for a place where you'll be appreciated, challenged, and given the opportunity to build lasting relationships with both patients and coworkers, we'd love to welcome you to our Family Tree family.
Employee Benefits
- Competitive hourly pay ($18.00–$25.00 based on experience)
- Paid Time Off
- Paid Sick Time
- 401(k)
- Employee discounts
- Monday-Friday schedule
- No evenings
- No weekends
- Supportive and collaborative team environment
- Opportunity for professional growth within a growing practice
Schedule
Full-Time
Monday-Friday
9:00 AM – 5:00 PM
No evenings or weekends.
Ready to Join Our Team?
If you're passionate about patient care, enjoy working in a collaborative environment, and are looking for a career where you can truly make a difference, we'd love to hear from you.
Please submit your resume along with a brief note introducing yourself and telling us why you believe you'd be a great fit for Family Tree Primary Care.
We aren't simply looking to fill a position, we're looking for someone who wants to grow with us and become an important part of our Family Tree family.
Benefits:
- 401(k)
- Employee discount
- Paid sick time
- Paid time off
Pay: $18.00 - $25.00 per hour
Work Location: In person
