Job Summary
We are seeking a commission based, motivated and detail-oriented Automotive Warranty Administrator to join our dynamic team. In this vital role, you will manage the processing and administration of vehicle warranty claims, ensuring accurate documentation, compliance with manufacturer policies, and efficient resolution of claims. Your expertise will help streamline warranty operations, enhance customer satisfaction, and support the overall success of our service department. This position offers an exciting opportunity for individuals passionate about automotive services and claims management to contribute to a fast-paced, customer-focused environment.
Duties
- Review and interpret manufacturer warranty policies and guidelines to ensure proper claim submission
- Process warranty claims accurately using specialized insurance claims management software and ensure compliance with regulatory standards
- Verify customer and vehicle information through data entry.
- Handle insurance claims related to vehicle repairs.
- Maintain organized records of all warranty claims, correspondence, and supporting documentation in filing systems
- Collaborate with service technicians, parts departments, and insurance adjusters to facilitate smooth claims resolution
- Ensure adherence to insurance regulation standards and regulatory compliance in all claims processing activities
- Utilize Microsoft Office tools for reporting, correspondence, and documentation purposes
- Conduct thorough policy interpretation to determine coverage eligibility based on warranty terms and conditions
Experience
- Proven clerical experience with strong data entry skills in a fast-paced environment
- Prior experience i warranty administration preferred
- Familiarity with insurance regulation, claims litigation processes, and regulatory compliance standards in claims processing required
- Strong organizational skills with the ability to handle multiple tasks efficiently while maintaining attention to detail
- Excellent customer service skills with a professional approach to handling inquiries and resolving issues promptly
- Proficiency in Microsoft Office applications including Word, Excel, and Outlook essential
Join our team as an Automotive Warranty Administrator if you thrive in a lively environment where your organizational skills make a real difference! Bring your expertise in claims processing,and regulatory compliance to help us deliver exceptional service while advancing your career in automotive warranty management.
Benefits:
- 401(k)
- Health insurance
- Vision insurance
Experience:
- Warranry Administration: 1 year (Required)
Ability to Commute:
- Falls Church, VA 22042 (Required)
Work Location: In person
