Open Interviews
La Loma McGregor Square welcomes all candidates to apply in person at our restaurant's Denver location. M-TH, 2pm - 4pm. 1601 19th Street, Denver CO.
Overview
We are seeking dynamic and enthusiastic servers, hosts and bartenders to join our La Loma team. In any role, you will be the face of our restaurant, providing top-tier service to our guests in a sophisticated, upscale environment. Your role is crucial in ensuring that each guest enjoys an outstanding dining experience from start to finish. We are looking for dedicated, hospitality professionals with a commitment to delivering exceptional service. The ideal candidate will have a passion for customer service, a keen sense of time management, and the ability to work efficiently in a fast-paced environment.
Guest Service and Key Responsibilities:
- Greet and seat guests in a warm and welcoming manner.
- Provide confident, performative, qualitative service to all guests.
- Provide detailed information about the menu, including ingredients, preparation methods, and wine and beverage pairings.
- Take accurate food and beverage orders and relay them to the kitchen and bar staff.
- Anticipate and address guests' needs, ensuring a personalized and memorable dining experience.
- Handle guest complaints and concerns with professionalism and resolve issues to the guest's satisfaction.
- Maintain knowledge of menu items, daily specials, and seasonal offerings.
- Coordinate with kitchen and bar staff to ensure timely and accurate service.
- Prepare and process guest checks accurately, handling payments and managing cash or credit transactions.
- Work collaboratively with fellow servers, kitchen staff, and management to ensure smooth restaurant operations.
- Participate in staff meetings and training sessions to stay informed about menu changes, service standards, and company policies.
Qualifications:
- Experience: Previous experience as a server in an upscale or fine dining restaurant is preferred. A strong understanding of high-quality service and guest relations is essential.
- Skills: Excellent communication and interpersonal skills, with the ability to handle multiple tasks simultaneously. Strong attention to detail and a proactive approach to service.
- Knowledge: Familiarity with upscale dining etiquette, food and beverage pairings, and upscale menu offerings. Knowledge of wine and cocktail service is a plus.
- Appearance: Professional appearance and demeanor, with adherence to the restaurant's dress code and grooming standards.
- Physical Requirements: Ability to stand for up to 10 hours, lift and carry items up to 50 lbs, ability to traverse stairs comfortably throughout the shift, and perform tasks in a fast-paced environment.
Job Types: Full-time, Part-time
Benefits:
Work Location: In person
Pay: $20.00 - $50.00 per hour
Benefits:
Work Location: In person
