Company: All Pro Landcare of Tallahassee, Inc.
Job Title: Operations Manager
Location: Tallahassee, FL
Reports to: COO
Job Type: Full-Time
Job Summary:
We are seeking a highly organized and proactive Operations Manager to lead our commercial landscape maintenance division. This role will oversee the day-to-day field operations, manage multiple crews, and ensure the successful execution of landscape maintenance services for a portfolio of commercial properties, including office parks, retail centers, corporate properties, and HOA’s. The ideal candidate is a hands-on leader who thrives in a fast-paced, client-focused environment.
Key Responsibilities:
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Manage daily operations by supervising crews, including scheduling, routing, and resource allocation.
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Develop and implement work schedules, maintenance plans, and quality control standards to ensure timely and excellent service delivery across all commercial sites.
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Conduct regular site visits to monitor job progress, quality, safety compliance, and client satisfaction.
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Conduct site audits regularly and address any service-related issues promptly.
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Manage crew performance, conduct training, and enforce company policies and safety protocols.
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Serve as the main point of contact for property managers and commercial clients; respond to service requests and concerns with professionalism and urgency.
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Coordinate with assistant manager to propose enhancements, contract renewals, and additional services.
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Plan, Coordinate & Execute Landscape Enhancement projects
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Ensure Estimates & Invoices are created correctly and sent timely. Monitor status of payment for invoiced work.
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Review Equipment & Equipment Inventory weekly
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Oversee Facility needs, office materials and restock items necessary to operate on a daily basis.
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Routinely inspect Facility for items that need repair or pose a risk. Provide corrective action for items in need of repair.
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Maintain accurate records of labor, materials, and equipment usage; track costs to ensure job profitability and budget adherence.
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Work with the Mechanic to ensure all vehicles and equipment are maintained weekly and ready for use. Coordinate necessary repairs with Mechanic and Assistant Manager.
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Ensure compliance with safety standards and company policies; lead weekly safety meetings and training.
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Process & Manage all human resource components of job position which include: interviews, hiring, onboarding, personnel issues, terminations & reporting.
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Use operational software (e.g., Quickbooks, Microsoft Office, ADP, Ease) to manage time tracking, HR, scheduling, job tracking, and reporting.
Qualifications & Requirements:
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3+ years of experience in commercial landscape maintenance, with 2+ years in an operational leadership role.
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Proven track record of managing multiple crews and large-scale commercial properties.
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Deep knowledge of landscape maintenance practices, irrigation systems, and horticulture.
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Strong leadership, communication, and client relationship management skills.
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Excellent organizational and problem-solving skills.
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Experience using Quickbooks, ADP and Microsoft Office.
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Bilingual in English/Spanish highly preferred but not required.
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Valid driver's license with a clean driving record.
Work Schedule & Conditions:
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Must be able to work outdoors in all weather conditions.
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Able to lift up to 50 lbs and perform site walks across large properties.
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Full Time, Mon-Sat early mornings, evenings, or weekend work during peak season or emergencies.
Compensation:
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Competitive pay based on experience
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This is a Salaried position, payroll is bi-weekly (Fridays)
Benefits:
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Opportunities for career growth and skill development
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Company Paid Certification & Educational Opportunities
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Health, Dental, Vision, Life Insurance
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Cell Phone stipend
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Company provided vehicle for job related travel
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PTO & Paid Holidays
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Simple IRA Retirement matching
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Annual Bonus (discretionary)
