Positions Location: Lansing, MI
General Purpose of Job:
Coordinate indirect clinical functions and act as support person to Clinical Staff.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Receives, delivers, and records messages/phone mail from patients/families or Associates to appropriate personal in a timely manner using appropriate telephone etiquette.
- Manages the Daily Activity Logs (DAL’s) of all Associates providing direct patient care to ensure concise patient care statistics and fulfillment of scheduled visits (frequency).
- Verifies and enters patient discharges into the Agency computer system when applicable.
- Performs general secretarial/office duties.
- Initiates and tracks insurance authorization as required by payers
- Assists in various audits to ensure agency is meeting regulatory and accrediting standards relays to appropriate manager when audit variations are noted.
- Maintains medical supply inventory, which includes ordering, stocking and supplies filing.
Assists with clinical scheduling.
General Requirements
None
Work Experience
Minimum of two years of previous clerical/secretarial experience
Education
High school diploma or GED
Specialized Knowledge and Skills
Required: • Demonstrated extensive computer skills • Demonstrated interpersonal/communication skills, verbal and written • Demonstrated ability to work independently and prioritize workload • Ability to assure confidentiality regarding sensitive materials Preferred: • Associates Degree • Previous experience in a health care related field • Microsoft software experience
University of Michigan Health-Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
