Overview
Join our dynamic healthcare team as a Receptionist at our Inpatient Rehabilitation Hospital, where your energetic and welcoming presence will set the tone for exceptional patient and visitor experiences. In this vital role, you will serve as the first point of contact, ensuring smooth front desk operations while supporting administrative functions that keep the hospital running efficiently. Your positive attitude and organizational skills will help create a caring environment where patients feel valued and supported from the moment they arrive.
Duties
- Greet patients, visitors, and staff with professionalism and warmth, providing excellent customer service at all times
- Answer multi-line phone systems promptly using proper phone etiquette, directing calls accurately to appropriate departments or personnel
- Manage front desk responsibilities including scheduling appointments, maintaining calendars, and coordinating patient flow
- Perform clerical tasks such as data entry, filing, proofreading documents, and updating patient records with precision
- Handle incoming and outgoing mail, manage office supplies inventory, and ensure the reception area remains tidy and welcoming
- Assist with office management duties by supporting administrative staff with calendar management and personal assistant tasks as needed
- Maintain confidentiality of sensitive information while ensuring all communication is clear, organized, and timely
Skills
- Bilingual abilities are highly valued to effectively communicate with a diverse patient population
- Proven office management experience with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy
- Strong organizational skills with keen attention to detail in typing, proofreading, data entry, and filing tasks
- Excellent customer service skills complemented by professional phone reception capabilities including multi-line phone system operation and phone etiquette
- Demonstrated ability to handle clerical responsibilities efficiently while managing time effectively in a fast-paced environment
- Experience in client communication and support roles that require patience, clarity, and professionalism
- Personal assistant experience or calendar management skills are advantageous for supporting administrative functions
Join us in making a meaningful difference every day! We’re dedicated to fostering a supportive environment that values your contributions while offering opportunities for growth. This paid position provides a chance to develop your administrative expertise within a compassionate healthcare setting.
Work Location: In person
