Benefits:
- Personalized skill & career development
- Family-owned business
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
Overview
The Milkshake Factory isn't just a dessert shop; it's a century-old tradition of sweetness. Founded by the Edwards family in 1914 as a small chocolate shop, our heritage is build on four generations of gourmet chocolate making and legendary hand-spun milkshakes. Now, we are bringing that Pittsburgh-born magic to the heart of Somerville, NJ, and we're looking for a leader to grow with us.
We are looking for an ambitious, "hospitality-first" leader to serve as our valued team member and expert chocolatier. Joining our Milkshake Factory Somerville team comes with SWEET perks:
- Be part of a rapidly growing concept
- Develop into a chocolate-tasting expert – other chocolates will never taste the same
- Become a valued member of a rapidly growing team with opportunities to grow and advance your career
- Be an important place to your local neighborhood community
- Embark on a journey with us where there is room to grow and develop internally
Come shake things up with MilkShake Factory as we expand our operations coast to coast and in Somerville, New Jersey!
What we are looking for:
- Experience and pride in promoting excellent employee culture and guest experience
- Desire and ability to grow We’re growing, and so can you!
- Excellent communication skills, we believe in growing through collaboration and strong communication.
- Mentors. We are excited and committed to answering the call for leaders who want to help develop in-store talent!
POSITION OVERVIEW
Our Team Members keep things spinning and shaking during scheduled shifts. You will be trained to have a strong understanding of the company, culture, and team with a focus on providing an unforgettable experience for every customer.
ESSENTIAL FUNCTIONS
Bring your A-game to MilkShake Factory and join a team that thrives on excellence, integrity, and serious know-how. Be the ultimate brand advocate, rocking stellar customer service with an authentic vibe. Elevate sales by getting creative with sampling, product recommendations, and subtle upselling moves. Show off your skills by whipping up top-notch milkshakes, sundaes, and dipped chocolates, all while maintaining the coolest store vibes.
Dive into the retail game, fulfilling chocolate cravings with flair. Tackle customer concerns like a pro, keeping a chill demeanor. Keep the ship sailing smoothly by maintaining the stockroom, coolers, and freezers. Dive into promotional prep, making the store pop with seasonal magic. Keep it safe and tasty, reporting any food quality vibes to the boss. Ready for more? Embrace the unpredictable and dive into any other cool duties that come your way!
REQUIREMENTS
- Strong communication skills, interpersonal skills, and exceptional customer service skills
- Proven ability to work in a fast-paced team environment
- Attention to detail and safety requirements
- Manual dexterity and good hand-eye coordination
- Previous customer service and cash handling experience is a plus
- Available to work flexible hours that may include early mornings, evenings, nights, weekends, and holidays
- Must perform physical activities to accomplish assigned duties, such as walking and standing for up to and including 4 hours at a time, bending, stooping, reaching, and lifting to 25 pounds
Compensation: $15.92 - $17.00 per hour
Why Join Us?
- Community Pulse: Be at thee center of Somerville's vibrant downtown culture.
- Sweet Perks: Competitive Salary, and (of course) the best milkshakes in Jersey.
This role is perfect for candidates passionate about the food industry who thrive in leadership positions that combine operational oversight with guest satisfaction. We seek individuals committed to excellence in hospitality management who can inspire their team while maintaining high standards of quality and service.
Job Types: Full-time, Part-time
Pay: $15.92 - $17.00 per hour
Benefits:
Work Location: In person
