Job Summary
We are seeking a dedicated and organized Patient Care Coordinator to join our team in a dynamic healthcare environment. The ideal candidate will be responsible for managing patient interactions, ensuring a smooth flow of operations within the office, and providing exceptional customer service. This role is essential in maintaining the quality of care our patients expect and deserve.
Duties
- Serve as the first point of contact for patients, providing friendly and professional customer service.
- Schedule and confirm patient appointments using electronic health record systems such as Brightree and Parachute.
- Manage patient records and ensure all documentation is accurate and up-to-date.
- Handle incoming calls and inquiries, addressing patient concerns effectively.
- Assist with administrative tasks including filing, data entry, and maintaining office supplies.
- Collaborate with staff to ensure efficient operations and patient satisfaction.
- Process patient payments and insurance claims as needed, ensuring compliance with clinic policies.
Experience
- Previous experience in DME or medical administrative support role is preferred.
- Familiarity with medical software systems such as Brightree, EPIC, or Parachute is highly desirable.
- Strong administrative skills with proficiency in phone systems and general office procedures.
- Excellent customer service skills with a focus on patient care and satisfaction.
- Ability to work collaboratively in a team-oriented environment while managing multiple tasks efficiently.
If you are passionate about providing excellent patient care and have the skills necessary to thrive in a fast-paced clinic setting, we encourage you to apply for this rewarding opportunity.
Pay: $19.00 - $21.00 per hour
Benefits:
- On-the-job training
- Paid sick time
- Paid training
Medical Specialty:
Experience:
- Administrative: 1 year (Required)
- DME: 1 year (Required)
Language:
- Spanish (Preferred)
- Vietnamese (Preferred)
Shift availability:
Ability to Commute:
- San Jose, CA 95138 (Required)
Ability to Relocate:
- San Jose, CA 95138: Relocate before starting work (Required)
Work Location: In person
