CapCenter exists to help clients achieve all their homeownership goals. By bringing mortgage, realty, and insurance services together in one place, we deliver first-in-class service and one-of-a-kind financial benefits—most notably our Zero Closing Cost mortgage.
Founded in Richmond, Virginia in 1997, our mission is to protect clients through life’s most important financial decisions and make the homeownership experience simpler, faster, and more affordable by eliminating unnecessary fees, reducing friction, and aligning every service around the client’s best outcomes. Our growth has been fueled by thousands of satisfied, repeat clients and a strong reputation built on trust, transparency, and word-of-mouth referrals.
The Opportunity:
Insurance Consultants are trusted advisors, problem-solvers, and drivers of meaningful outcomes for our clients. In this role, you won’t just manage policies — you’ll help people protect what matters most while shaping a smarter, more seamless insurance experience.
Our Insurance Consultants thrive in a fast-paced, collaborative environment where initiative is valued and growth is encouraged. You’ll work closely with Clients and an integrated in-house team of Loan Consultants, Insurance Advisors, Real Estate Agents, and Attorneys to deliver thoughtful solutions and exceptional service. If you’re energized by ownership, continuous improvement, and making a real impact, this is an opportunity to build a career — not just hold a job — within a growing organization.
What You’ll Do:
Serve as a trusted first point of contact, guiding prospects and clients to insurance solutions tailored to their unique needs
Advocate for clients by assisting with reported claims and supporting them through key moments
Prepare and submit policy changes with precision and care, partnering with carriers to ensure timely execution
Drive results through consultative sales, conversion, and thoughtful cross-selling of CapCenter services
Collaborate across departments to deliver a smooth, efficient insurance quoting experience
Protect clients with an unwavering commitment to quality, accuracy, and ethical responsibility
Contribute ideas and insights to the development and execution of marketing campaigns
Proactively recommend policy enhancements to help clients stay protected as their lives evolve
Build lasting client relationships that drive retention and long-term value
Manage all phases of new business, renewals, and remarketing with confidence and attention to detail
Leverage your expertise in personal lines products, carriers, and quoting/issuance systems to deliver results
What You Bring:
Bachelor’s degree or equivalent professional experience
Active Property & Casualty Insurance license or ability to obtain one. We will sponsor it!
Proven success in consumer-direct sales, ideally within the personal insurance industry
A self-starter mindset with the ability to collaborate seamlessly or work independently
Strong analytical thinking, problem-solving skills, and clear communication abilities
Sound judgment, professionalism, and a deep commitment to ethical standards
Confidence communicating both verbally and in writing with a wide range of audiences
2+ years of relevant business experience preferred
We offer a competitive compensation package to include base salary, medical, dental and life insurance benefits, 401K, and paid vacation. We do not discriminate against applicants/employees on any protected basis and are an Equal Opportunity Employer: Veteran/Disability.
