Overview:
Position Summary
The Medical Office Assistant (MOA) is an integral member of the clinical care team, committed to providing high-quality, patient-centered care. Under the supervision of licensed providers and the practice manager, the MOA performs clinical and support duties in accordance with NYS guidelines within a team-based, integrative care environment. The MOA supports efficient patient flow, patient safety, satisfaction, and assists with front-end duties as needed.
Job Details:
Key Responsibilities
Clinical & Patient Care:
-
Prepare and maintain exam rooms, equipment, supplies, and medications per protocol.
-
Greet, identify, and escort patients; explain role and procedures.
-
Collect and document patient data including vitals, medications, allergies, and chief complaints.
-
Perform pre-visit planning and identify care gaps.
-
Assist providers with in-office procedures and diagnostic testing (e.g., EKGs, lab collection).
-
Collect, process, and document laboratory specimens; perform CLIA-waived testing and quality controls.
-
Monitor EHR messages, health reminders, and delegated tasks per provider direction.
-
Provide age-appropriate patient education and coordinate referrals, testing, and prior authorizations.
-
Maintain infection control, safety, and aseptic technique standards at all times.
-
Participate in team huddles, meetings, and orientation of new staff.
Practice Operations:
-
Support efficient patient flow and clinical operations.
-
Operate and maintain clinical equipment; report maintenance issues.
-
Manage inventory, ordering, stocking, and expiration monitoring of supplies.
-
Ensure proper disposal of biohazard and infectious waste.
-
Assist with front-end duties including greeting patients, answering phones, and insurance verification.
-
Perform other duties as assigned.
Scope of Practice:
In accordance with NYS regulations, MOAs may not diagnose, treat, triage, administer medications or injections, interpret test results, perform imaging, apply casts, suture, or assist in surgery.
Qualifications & Skills:
-
Completion of a NYS-accredited Medical Assistant program required.
-
High School Diploma or GED required.
-
Current BCLS certification (AHA, in-person only).
-
National Medical Assistant certification preferred.
-
Proficiency in phlebotomy, EHR systems, aseptic technique, and clinical equipment.
-
Strong communication, organization, and multitasking skills.
Posted Salary Range: USD $25.86 - USD $29.74 /Hr. :
Be part of a mission-driven organization rooted in compassion and excellence
Work with a supportive, collaborative team that values your input
Enjoy opportunities for growth and development within Catholic Health
Make a real impact in patients’ lives — every single day
